新山蒲莱泉乡村俱乐部附近酒店

“The family room is big and convenient with 2 basins. Rooms are clean & well kept. Nearby has quite a number of eating places and minimart. Location to all malls are quite a distance though.”

“Room have moisture smell when check in”

“酒店内部非常新。很舒服。”

“房間夠大，打掃得很乾淨。只是沒有風筒借用，很不方便呢!!!”

“Because I checked in very late, and they arranged a room at the end of corridor, and I wanted to change the room, but the staff said it was fully booked and it's the last room available. But I asked for another staff for help, he did change room for me. That means the previous staff didn't check for me and just didn't do more... Air conditioner is not enough, and carpet is very dirty. Will not go back this hotel again.”

“The staff is friendly n willing to help if you have any issues. ”

“Kak Maya was very friendly and caring. Felt like staying over a family relative's house”

“Communication with check in staff is very convenient via WhatsApp and prompt to respond. Instructions to collect keys and locating the designated parking spot are clear. Apartment is clean though the furnishing is spartan; will be more homely if the place is spruced up. The water heater and water pressure in the common bathroom didn’t work for us though; but the bathroom in the master bedroom worked well. Location is very convenient; almost next door to Aeon Mall.”

“Well service, fair price. Join membership can get discount and bonus.”

“基於前一次的住宿經驗，此屋地點好，房間也不錯，所以本次出遊依然選擇此處，但是卻體驗到個別屋子可能因為打掃人員不一會有很大落差。本次住到的屋子滿滿霉味、沒有浴巾；另外床的部分感覺上並未更換洗淨清潔後的全新一套床具，第一晚睡覺前就有注意到枕頭套有疑似污漬髒污等情況，因為在房間時間短暫且一家子都累了所以沒有感受明顯異常，只是小朋友隔天一早表示下巴癢，有蟲咬痕跡，但是因為其他家人都沒有所以沒太放心上。第二晚大半夜小朋友搔癢醒來後，發現枕頭居然有至少5 隻以上疑似床蝨的蟲，後來叫醒另一個房間休息的家人，翻找枕頭後發現也有數隻，只能全家起床再次洗澡後集中在客廳等衣物洗潔後烘乾殺蟲。因為是AI系統類的客服，所以沒有任何即時回應，只有退房後才留了一句抱歉造成困擾的制式回覆。”