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"Food is really good. Buffet style."

"An older property with some quirks, but the location is ideal, and the staff wonderful! The in-room mini onsen a gift after a day of skiing. A close walk to all the fun restaurants and shops of Hirafu, and the ski in/ out access is ideal. Shout out to the front desk team who answered all questions and helped us book a car at the last minute when uber flaked."

"Nice room"

"convenient ski in/ski out"

"Very, very old hotel. "

"Beautiful little place overlooking lake toya. Whata a vuew "

"Understaffed. Nearly impossible to get room clean outside of their schedule. I feel bad for their staff. The owner needs to step up and hire more than 3 cleaners. "

"Kitchen bench and serving very easy and utensils good. Good set up. Laundry absolute a gem with washing and drying. "

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"