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"Received an excellent services from Ayumi. Thanks "

"Hotel's exteriors a bit old but nice decor internally . Rooms are nice and big. Cozy hot tub/spa. Close to the ski slopes."

"The experience was fantastic~~~"

"I came here with my wife at the end of August, and I had an amazing time. I wish I booked for longer as the nature, Onsen, food, and service were beyond imagination. Even though Niseko is known for skiing, I think it's worth coming here in the summer or off season. I arrived to Kutchan Station where a driver picked us up and dropped us off at the hotel. Immediately, I noticed the excellent service and attention to detail that was above my experience compared to other hotels in Hokkaido. Due to it being an off season, I had the whole Onsen to myself! The room is very spacious and has everything including a washer/dryer, a full kitchen, and a walk out balcony. Even the slippers were so nice so I ended up buying the same brand later on my trip! For breakfast there are fruits, juices, and breads that you can grab. I was surprised that you choose a menu for breakfast and they had a Japanese and Italian option. We both went with Japanese and the fish was delicious! It comes many side dishes too! "

"Always great to stay at midtown niseko, 24 hr counter, room has everything an outdoor adventurer would want"

"Comfort and service"

"Very good"

"Very nice hotel. You do need a car to move around. Dining options are not walkable. "

"Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service. "