Hotels in Regional District of East Kootenay

"Front desk not willing to help"

"Wonderful experience!"

"Friendly staff and good food "

"Very quiet"

"Unfriendly and unengage reception staff, few minutes after we checked in we realized robes were wet meaning cleaning staff did not replace the robes with a new one when they clean the room. The phone was not working so I came to the receptionist to inform them that the robes were not replaced. I was expecting she will call someone to bring them in our room since it’s the staff fault but receptionist told me to grab it and bring it to the front desk. No apologies, I asked the staff if there is no room service and she told that I have to call the restaurant? She totally don’t understand my question and what room service is and then proceed to look away and pretend to be busy. I then talk to the other staff and at least she seems sorry for what happened. I just wish that with the price customers are paying for this expensive place to have at least a friendly customer service. So disappointing. "

"The inn is, first of all, centrally located which is the biggest plus. Most of the rooms were renovated and the room we stayed at was very clean and new. The kitchen had all the essentials you need so all you have to do is bring your cooking items. There was also a generous-sized fridge to boot. There didn't seem to be cable TV though (or else we couldn't get it to work) but we only stayed a night so we didn't bother to ask the staff about it. Free breakfast in the common area is "do-it-yourself" which means you also have to clean up after. But the inn is meticulously maintained and with plenty of cleaning supplies so it certainly wasn't an issue at all. In fact, there was a healthy variety of breakfast items and the cleanup after was as efficient as it could get. We'd definitely stay here again!"

"Really cute place. We especially enjoyed the wood fired sauna and the cozy lounge. Breakfast was great. Would recommend :)"

"Great Place to stay at Always enjoy staying here"

"an excellent getaway with the kids"