蘭斯旅遊套票 | 蘭斯機票+酒店優惠低至 4 折

飯店就在瑪德蓮教堂旁邊距離春天百貨或是聖諾黑名店街區都很近！ 附近也有超市！ 距離機場Roissy bus的站牌也只是五分鐘的路程！ 早班的女性服務人員非常親切專業！ 這次在飯店的停留我非常開心及享受！ 我下一次回來巴黎一定會再選擇住宿這家飯店！

This is a poorly managed hotel: we order for a 3-people bedroom and was told that it is the largest in the hotel. We expected the best, but it was far from it. Issues we encountered: • We were charged 190 Euro local tax, which is much higher than that indicated on the hotel.com booking confirmation. We challenged the hotel about it, and after much confrontation, we were finally given a refund on the extra charges. 1) The hotel room use a key instead of card. Worse still, the door needs to be locked, i.e. it doesn't lock automatically when it was closed. This is the first time we've encountered such an inconvenient hotel room. 2) The safe doesn't work. We requested it to be fixed immediately as we want to store our valuables there given the pickpocket risk in Paris. Hotel staff, promised it'll be fixed 4-4:30pm and it is in their highest priority; didn't get a fix until late into the night, even though we've reminded them again around 5pm when no one has shown up. 3) The hotel offers free water and coffee capsules, but not tea bags nor creamers ! If you want them, you have to

Air conditioning was completely broken in most hotel rooms. DO CHECK WITH HOTEL IF AIR CONDITIONING IS WORKING AGAIN BEFORE HEADING OVER. Hotel claimed the system was broken down due to the heat wave but did not bother to inform guests in advance. Hotel staff said air conditioning was not working since Monday but did not inform any guests prior to our check in on Saturday. Ended up having to find alternative accommodation but it was too late and had to survive the first night in a room with no air conditioning at 35 degrees. Hotel did move me to another sister hotel on Day 2 but Day 1 was unbearable. There was also no duty manager or any sort during the night and staff said there is unfortunately no one with decision making power over the weekend because the director only works on weekday. Cannot reach reception by call either, the line never goes through. Totally does not live up to the 5-star level, seriously think it is at most a 4-star hotel.

Very poor reception and breakfast service. Reception staffs not helpful and responsive. No staff attended at the breakfast venue around 8am during our last morning when we needed to go to catch our flight at CDG Aeroport. I definitely would not recommend to stay here if you do not want to ruin your trip in Paris.