This was such a disappointing hotel. When we arrived, our room was DISGUSTING. The sheets looked like they had not been washed, they were filthy with hair all over them. Our bathroom had mold, floss on the ground, dust and hair on the towels, and looked like it hadn’t been cleaned from the previous occupants. We went to the “front desk” to request a cleaning, and waited for one of the restaurant staff to clean it. She did what I would call a light cleaning, and then we went back in. Honestly , she just changed the sheets and wiped a few things down. It was still filthy. We gave the hotel a chance to correct the issue, and they didn’t. We ended up leaving and not staying the night.
If you are expecting an internal lock, there are none. So if anyone has your code, they can just come in.
This listing is misleading as well. The hotel is dark, dingy and dusty. The photos do not show the true nature of the hotel.
We have been fighting with the hotel and Expedia to refund our booking, but neither have budged. It’s completely unacceptable that a room be that filthy, and even though we tried to give the hotel a chance to make things right, we are still being punished for not staying in a frankly disgusting place.