Jacksonville Riverside Arts Market Hotels

"U "

"My stay at the DoubleTree was wonderful. From staff, to the room everything was great. But I did notice in some areas where renovations could possibly take place for a better point of view. They aren’t as noticeable but still should be attended to "

"everything was great"

"all well"

"Well, if you don't mind waking up everyday, and seeing your bank drafted daily for 100+ dollars. This is the place for you! It started before our trip. I had an option to pay online or at the hotel. I selected pay on arrival to hotel. Well that didn't happen. The next day they took 238.00 out of my checking. I had to use a card to reserve it. So, I called up and the man at the desk couldnt confirm what the 238.00 was for. The total was 538.00 for 2 nights. I told him that I just used that card to hold the room that I selected pay at hotel. He said not a problem, when I arrive on Saturday he will fix it. Well Friday they took another 100. Once there on Saturday, same guy was there. I get to the desk and he prints a receipt. I said I told you I was gonna pay with a different card when we spoke on the phone and you said it was fine. He looks at me and says it's fully paid. I was so mad. Wake up Sunday another 100.00 gone. Said it was on hold and it will be refunded at check out Monday. Well. Its Tuesday and I got back a whopping 53.00. I will never stay here again. "

"The hotel was nice, I loved the bed. The sheets and comforter were so soft and cozy and the pillows were fluffy. The room was very clean, but I paid for a river view and could only see a small glimpse of the river between two buildings. The breakfast was expensive and wasn’t that great. The grab and go area was expensive. I paid $5 for a Diet Pepsi. Valet parking and self parking cost about the same, and I feel it was high. I just felt it wasn't worth what I paid for it, but it wasn’t bad."

"Nice room, comfortable beds, super clean, breakfast was delicious and staff was very friendly! Only complaints were that our a/c unit (room 426) kept knocking and rattling all night and they had Fox News on in the dining room during breakfast…not exactly relaxing, family friendly content. Other than that, and the $15 parking fee, great hotel! "

"The bar was great and very friendly staff "

"Clean room, kind and helpful staff. Jules at the front desk was amazing. "