「The outlets on either side of the bed did not work. I have a C-Pap machine, so I needed to plug it in. We called the front desk and they sent a maintenance person to the room. He had to get an extension cord and run it across the room so I could have power. It took about 40 minutes. 」
「Wonderful stay at The Element Hotel Detroit. We came in for a one-night stay last minute to experience Day 3 of the NFL Draft with our son. The hotel was super convenient to everything, and very nice. They had some fun events going on with pop-up shops when we checked in and they were super welcoming of kids. The valet was great and very easy too. Everyone was so friendly and how this old building was restored is truly remarkable to see with the framed photographs displayed throughout the...
「Good value, and very easy process with the Sonder app. There were some minor issues with the room (toilet and hand-towel fixtures were loose, some outlets didn't work), and things could have been a bit cleaner, but for the most part we were very happy.」
「Classy boutique, much charm. Nice staff. Perfectly clean room, nice space, spacious bathroom as well. Big windows with nice view of city surroundings. ... Ash Bar - cute! & Excellent bar-tender. 」
「It was good, however it would be nice to get coffee in the morning down in the lobby,
Also when i got out of the elevator there was a homeless running after me for money, i reported to front desk, they said security was on the way, but the room was supet nice & clean & amazing 」
「Nicely kept and clean. Had never stayed at Sonesta and was very pleased with the experience. The only item was the parking fee - though not extravagant, simply wish it had been communicated at check in rather than as a surprise on the credit card.」
「The property, the room, the staff and the restaurants were great! The parking situation was rough without very much suggestions from the hotel or on the website. 」