Overall I enjoyed my stay, there are some things that could be improved. The main negative was the Spa treatment - best go elsewhere.
Things I liked
The staff were polite and friendly.
Check-in and check-out were hassle free.
The room was spacious, the AC worked, the fridge was quiet, the shower was hot and the bed was clean and comfortable.
Breakfast was reasonably priced - although service was slow and there was only one other table at the time.
Room to improve.
Checked out the Spa pools but they were cold.
They only had filter coffee at breakfast - had to go elsewhere for a flat white
The room was a bit tired, the sink and toilet had some staining, cupboards and vanity doors misaligned, and AC unit could use a clean out. Generally just wear and tear, everything still worked.
The shampoo and body wash supplied were pretty average, best to take your own.
The negative.
I'd booked a massage for my wife prior to our arrival.
Over the phone they said they didn't have anyone to do manicures or pedicures which was fine.
My wife tells me the massage and facial were pretty average. Better than not having a massage but only just.
The staff member didn't speak much English, fortunately my wife knows some Mandarin.
For the price the massage and facial weren't good value.