Waikiki Holidays

The dining areas were understaffed. Every time I went there there was only one person waiting the whole room so the wait was long. The included breakfast was a scam and not as advertised. The only thing they had going for them was the close proximity to the airport, if it wasn’t for that I would never stay there.

We had 3 adults staying there. It was advertised for 3 adults, however, the futon foldout was only big enough for a kid. We took pictures of our adult kids and their heads went over the futon. However. After complaining, the owners dropped off a double/queen blow up mattress, about the 3 day into the stay, meanwhile one of the kids had to move into our room. So, bad news, the room was not set up for 3 adults, but good news after days of complaining, the bed was corrected.

Peaceful We checked in to a room, extended to another night since it was raining, instead of trying to accommodate in staying into that room until the next room was ready. I had to check out wait while it was pouring rain. The assistant was Vanessa, did not tell me there was a refrigerator where I could store the food we had already purchased, which I did inform her we had food. All she said that she could put that request in and that the room should be ready by 4p,. Check out from the other room was 11am. Room was ready by 2pm . So for 3 hours it was pouring and everything packed. The next day electricity goes out for one hour, while making breakfast, no back up generator. Again, check out 11am. NO SERVICE RECOVERY FOR THE DAY BEFORE AND DAY OF CHECK OUT FOR PIWER OUTAGE!. Same person, Vanessa, requested to at least check out by 12p. Which i thought was reasonable, being i did not say how I was Accommodated for the previous day. She says that the room has someone that needs to be checked in , so if I could be checked out ASAP. I was out by 1130p. As much as this area on the island can be so beautiful, and they have renovated from 10 years ago. Service has diminished for the amount you pay. The last time we had breakfast, and a upgraded room, since they did not have the room available at that time. What happened to Kama'aina and Aloha! It's too bad for such a beautiful place

I think this rental is good for a business traveler. Nothing was open past 3:00. There was really nothing but business offices for many blocks. This building houses 3 rental companies and college dorms. The elevators are interesting. Not all elevators go to all floors. The pool closed for maintenance on our 3rd day. We weren't informed until right before our stay so cancelation was not an option. Getting pool total was a bit difficult. Over all the room was clean, as long as you dint look under the bed or to close at the keurig. The room was partially updated, the bathtub was not, it left a lot to be desired.