Chattanooga Ruby Falls Hotels

"The property is peacefully located with a beautiful view of the river. The site was clean, well maintained and adorably decorated with the property having a fairytale appeal. The only issue I had was the mattress was extremely sagging on both sides; in desperate need of replacement."

"We stay at this hotel every year when we come to Chattanooga for an event that is close by. The beds are comfortable and our rooms are always clean. The only issue that we have with this hotel is the parking. You pay for parking but if you get back late, you will not find a parking spot. I hope that the hotel can resolve this issue soon."

"The property is charming, nicely updated. Our rooms were clean, with exception on the outdoor patio which had a cup remnants from someone else’s stay. The only major issue was the bar car and fire pit area never opened. We sat out poolside which was supposed to be open until 10, however at 9:20 without warning or a word an attended came and locked the gates we were forced to to walk at night around a city block to get back to the front entry."

"Didnt have breakfast , was pulling trailer and parking was spacious "

"We only stayed one evening as the bed was broken, soap dispenser was broken, toilet paper holder was broken and freezer in fridge was filled with ice and not able to be used until defrosted. Contacted property and they offered to move us to a new room. Checked new room and bed was also broken in there. Advised them it is not safe to stay on their property and they offered us our original room back which made us leave and not come back. They did not offer a refund of any kind, only to move to another property they owned. Because our safety and security is our most important asset, we felt we could no longer safely stay on their property. We lost out on three days in Chattanooga because of the poor conditions. Also, Rooms are way to close to highway so all you hear all night is vehicle noise. Pictures and descriptions are very misleading."

"Outstanding hotel in a great location!"

"The breakfast was ok. I assumed when you had a Continental breakfast, there would be scrambled eggs, toast and bacon or sausage with it, but if you wanted that you had to pay for it. I guess the Hotels in Tennessee only serve cereal, bagels, apples, juice and coffee. Everything else was great except the breakfast."

"Clean room. Breakfast could be improved greatly. Good location. Front desk agent at check in was friendly and helpful."

"Cozy spot. Clean and welcoming. Wonderful hosts. Great location. Would stay there again. "