羅塞福Highgate Independent住宿 | 熱門酒店限時優惠可低至

「in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible...

「We look at the page to see the new year's activities in the room But we were shown the street room and couldn't see the Times Square New Year's Eve event at all. We asked for a room change and we had to pay more. We later paid more to get us another room. Will not book this hotel again.」

「This hotel was so wonderful! Especially staff at the front door, one of the men made sure to greet my friend and I every morning and evening with a smile and so much positive energy. The rooftop bar was beautiful and the service was phenomenal. Beautiful hotel, amazing staff!!」

「I loved the hotel - the reception staff were great! The restaurant staff were horrible. Ignored us. When we finally got our order it was because we had to get another staff to help us. One night we had to get the hostess track our waitress down so we could pay our bill. Horrible customer service. Wouldn’t recommend the restaurants or bars to others. 」

「Loved our stay at the Romer’s. Room was very comfortable, spacious and quiet. Neighbourhood is filled with cool dinning options. New favorite hotel in NYC!」

「great the staffs are patient」

「Very clean, comfortable and safe.」

「酒店會收取resort fee／destination fee，每晚44美金 Check-in前寄存行李可能會收費，每件行李10美金（我們最後沒有給行李寄存費，但給了小費）」

「I have checked out for one day and have not received the deposit after checking out！」

「Wonderful stay」