We stayed 3 nights in this hotel. The location is amazing, basically 3 mins walk from Time Square.
However, the day when we check-out, there is an invoices out inside our room floor from the door, showing an extra USD120 has been charged for facility fee. After double checking the booking email, we notice there is a tiny note in the email that facility fee will be charged by the hotel. This facility fee include the internet service in the room( which stated in the hotel that free wifi is provided - free wifi is actually not free guys!) and also the printer in the lobby or gym which all of that we have never used! I think this is very unreasonable given the room price I have paid should have included all these so call ‘facility’. Plus I have lived in many hotels in everywhere around the world, including NYC, none of that will charge extra facility fee on us.