卢旺达的度假屋

“I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! ”

“Calm and well situated resort, friendly environment, perfect for relaxing!”

“We made a booking for 2 rooms and paid for them 6 months ago. When we arrived at the hotel at 7pm on the day of our booking, we were told by the receptionist that the hotel was overbooked and got transferred to another hotel. The hotel didn't bother to inform us in advance of the change in our booking and thus ruined the unique experience we wanted to give to our foreign guests. They were certainly not impressed by Rwiza's unilateral decision to change a confirmed booking.”

“房间很大，服务员都很热情，服务周到，但是热水不太好，我们三个人连续洗澡最后已经变成了凉水”

“This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over……

“I slept in a simple tent, the bed was nice. Good food, tastful Tilapia. Good conversations with the staff, especially with Jean Marie (Pfaff). Next time I will leave the bike on the pier, the road to the resort is too bad!”

“Our stay at Sambora Kinigi was truly special and one we will remember for a long time. From the moment we arrived, we felt so welcomed, cared for, and at home. Decoration was beautiful. Every single member of the team was incredibly kind and went above and beyond to make our stay special. Traveling with our baby daughter can sometimes require a little extra planning and flexibility, but the team accommodated all of our needs with so much warmth, patience, and genuine care. It made such a……

“Wunderschöne Unterkunft die sehr idyllisch gelegen ist. Tolle Möglichkeiten Vorort Aktivitäten zu unternehmen bspw. Kajak fahren. Das Personal ist super aufmerksam, hilfsbereit und freundlich.”

“Great experience!”

“Sehr schöner und erholsamer Ort!”

“Awesome but isolated in a remote area”

“The staff at My Hill Eco Lodge made a 1-week work trip a delight. The rooms are large and simply but perfectly outfitted. The restaurant servers could not have been sweeter or more helpful. (Portions are big! Request Rwandan food if you're curious, especially the local amaranth greens.) The only note: It is indeed on a hill, so not for the faint of heart — or heavy packers.”

“The lodge does not actually exist. We arrived at the building, and the outside matched the pictures. However there was no sign and no staff at the place. With the assistance of some helpful neighbours from the street, we learned that it was available for long term rental. A supervisor (who arrived on bike after being called by one of the neighbours) opened the gates so that we could see the “lodge”. It was completely empty and bereft of any furniture). There was no response from the property……

“Perfect location.”