The staff are always pleasant, friendly and welcoming. The lodges are always clean & extremely dog friendly, it’s lovely to have the wooded area to the beach. Just a few observations on this stay: please could each lodge be given a tiered airer for drying clothes, the current ones are so inadequate & unstable. We asked Receptionist & was told ‘No’ however on approaching Housekeeping, she was really helpful & arranged for one that day - what a difference in customer service! Perfectly understand it is a busy time of year, we did notice the wooded area & surrounding area to our lodge (38 - 41) was quite overgrown with many brambles, thistles & thorny bushes that made it quite difficult to walk our dog compared to other lodges we have previously stayed at which are well kept. That said it will not deter us from staying there, but would request a different lodge next time if possible. Woodside retreat is in a lovely location and I still recommend it to my friends with dogs as a lovely break.