Jamestown Saint James Basilica Hotels

"Pool was closed. Automated check-in is not smooth, hard to understand worker on the screen. Placed in a room where there were already someone else’s belongings, they showed the room was empty, which leads me to believe it’s probably staff staying at the hotel."

"Very 6"

"When we got there, we were not told about the construction going on inside of the building. We had a newborn and a 2 year old child with us and whenever we got to the floor we were supposed to stay on the entire hallway was a hazard issue, everything tore apart laying everywhere the smell of the fumes were so strong.. it was horrible. We ended up leaving and having to stay at a different hotel, no way were we staying there. Safe to say they just took our money and now we have to deal with it because it’s hard to get money back through Expedia, even with the insurance. "

"Staff was super friendly, the pool area is awesome. My door broke in the morning and wouldn’t shut, called for help at 730 and they said they would see if their maintenance guy was busy. I packed all my stuff and left. I didn’t want to be in the room with door ajar or leave my things. So that sucked. Elevator is also shaky and loud. But everything else was good! "

"Very poor bed, had a terrible sleep as we kept rolling into each other on the bowl shaped bed that creaked every time one of us moved. Left about 4am as we couldn't sleep anyways. Small crowded room that showed many signs of attempted repairs but very little finished or repaired properly."

"Pool closed. Coffee machine in lobby off when we left at 6:30 am. No one at front desk. Room: clean, bed comfortable, but bedding needs blanket, spread upgrade/replace. Had to unplug fridge middle of night-very loud."

"Yes "

"Friendly and accommodating staff. Comfortable beds and good, hot water pressure in showers. "

"Everything was great"