Madrid Sala La Riviera Hotels

"Very friendly staff . They go above and beyond to help us ."

"The location was excellent. The place is spacious and has all the amenities. 24 hour front desk was a plus."

"Sooooo good thank you, great room, amazing breakfast and super helpful and friendly staff across the board"

"The location of this hotel is perfect! It is across the street from the Royal Palace and within walking distance to Gran Via, Plaza Major, Plaza del Sol, etc. Staff was nice. Only thing was, I stood for 4 nights and the AC did not work. I brought it up to their attention twice and no one stopped by to take a look at it. They gave me instructions over the phone and it still didn't work. They also didn't have an Iron in the room.. I asked front desk for one and they said they didn't have enough and couldn't provide one for me so I had to walk around on my vacation with wrinkle clothes right out the luggage. On the 3rd day, I had to ask again and then they gave me one. Other than that, it was nice and property and room was clean and quite."

"Everything was fantastic. From the staff at the front desk who were so helpful and polite all the way to the chef at the restaurant who were splendid in their service and quality of food fresh and tasty. I will definitely come back to this hotel and recommend family and friends to stay when visiting Madrid. "

"The breakfast was very good. The rooms were clean and hotel is in a pretty central location. The only thing we didn’t like is that we paid the same amount as our friends but didn’t get a balcony because not all rooms have a balcony. The picture of the room we booked showed a balcony so it was just a little misleading. "

"El único problema que tuve fue el agua caliente que al momento de bañarme por la mañana me salió fría..el resto estuvo excelente!!..la ubicación es perfecta!!!!lo recomiendo 100%"

"Great location, very clean. The concierge was very helpful in navigating a difficult trip to the airport by the Metro in relation to the Madrid Marathon."

"Amazing experience. The hotel is very nice, staff is wonderful and breakfast was great"