“Everything is great! The staff, perfect dinner, breakfast, woodland trail and cute kitchen garden. Just s bid sad not be able to enjoy the spa treatment as it's fully booked. Recommend to reserve a spot upon check-in/arrival.”
“When we arrived we were greeted by Paul who was friendly and Professional. The room was clean and fully stocked with water, Tea/Coffee/Biscuits/Milk, perfectly located at the front which was Sea View. The Breakfast- unbelievable- Pastries/Cereal/Full Breakfast/Fresh Fruits. Restaurant- Reasonably price Champagne Bar Restaurant as well as an outdoor restaurant/bar. The staff were amazing- each and every one. Would highly recommend this Hotel. Outstanding. ”
“Great stay, friendly service after a horrible experience at another hotel in Jersey forced us to book a room here last minute. Free glass of Prosecco to help us relax, lovely room, great location. Definitely will visit again”
“My first time in this hotel in Jersey, the hotel, staff and room were all very good, the inclusion of a pool and adequate gym suited me for the 7 nights I was there. The weather was very warm and the garden space to relax was also a good addition. Breakfast was good and all the staff were very pleasant and helpful. Recommended.”
“Wonderful 5 night stay. Staff amazing, Tracy, Esther, Lillian and Beatrice (Bea) and Jon. Can't remember all their names, sorry. Lovely choice at breakfast, food topped up even until breakfast finishing time. 24 hour sandwiches available, very useful. Lovely terrace to sit out on, but a pity it shut at 6pm. The terrace had only been open for 3 months, so this could change. Nice pool and gardens, and you could hire pool towels. Would I stay here again, most definitely.
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“We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier. ”
“My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant. ”
“We thoroughly enjoyed our stay and the quality of the service, cleanliness, bar, restaurant, food etc etc. The employees were great too. However, the hotel is not ideal for someone that has impaired mobility or uses a wheelchair, because of steps within the common parts of the building and does not have a lift to access the upper floors' bedrooms.
Whilst we were there, some decoration works were commenced indicating a recognition for ongoing maintenance is constant. The hotel would benefit from……
“Neat, tidy and spacious rooms with free full breakfast provided. In view that there is no air-conditioning in the room and guests must open the windows to get fresh air, the only drawback is that the windows are not fitted with mosquito screens.”
“The place on the whole was just really nice, all of the staff were very friendly and accommodating, credit to the reception staff, the service was impeccable! The breakfast was lovely with a great choice, the bar clean and cosy and added bonus of the upstairs terrace! Food was great too on the couple of occasions we ate there! My room was small but cosy and clean with a comfortable bed so all good! Didn’t get the name of the reception staff but the little one was lovely and helpful in arranging……