「Booked from Saturday - Monday and there was zero water. Couldn’t shower, couldn’t use the bathroom, couldn’t cook / clean. Tried reaching out to the host several times without any response (just repeated message). There was a water shortage in some areas of Puerto Rico but that was communicated to us the night before flying out. Never tried to compensate for the lack of water. Had to book another hotel just to shower and use the bathroom. Also it was listed that there would be a blow dryer in...
「Booked from Saturday - Monday and there was zero water. Couldn’t shower, couldn’t use the bathroom, couldn’t cook / clean. Tried reaching out to the host several times without any response (just repeated message). There was a water shortage in some areas of Puerto Rico but that was communicated to us the night before flying out. Never tried to compensate for the lack of water. Had to book another hotel just to shower and use the bathroom. Also it was listed that there would be a blow dryer in...
「I did love staying here, cons and pros below if you are interested!
Cons:
-The only major negative I have is not having large mats/room carpets down or providing a few washable ones as an option (which I understand it’s an ease for cleaning) but the inside tracked in so much sand and dirt and was EXTREMELY slippery when wet, especially the outside bathroom area, outside of the single small bathroom towel mat! Be very careful in the bathroom as the water from the shower will get everywhere...
「I did love staying here, cons and pros below if you are interested!
Cons:
-The only major negative I have is not having large mats/room carpets down or providing a few washable ones as an option (which I understand it’s an ease for cleaning) but the inside tracked in so much sand and dirt and was EXTREMELY slippery when wet, especially the outside bathroom area, outside of the single small bathroom towel mat! Be very careful in the bathroom as the water from the shower will get everywhere...
「This place exceeded our expectations! We felt very safe the entire time. The condo was beautiful and perfect for our family of 5 with kids ages 18. 15 and 9. We came for our daughter’s senior trip. Rosemary and her assistant Maxime were so welcoming and responsive. We needed assistance with a few small things like working remotes for electric blinds and a door that was jammed and they responded right away. They also provided helpful recommendations. I was especially pleased with the...
「This place exceeded our expectations! We felt very safe the entire time. The condo was beautiful and perfect for our family of 5 with kids ages 18. 15 and 9. We came for our daughter’s senior trip. Rosemary and her assistant Maxime were so welcoming and responsive. We needed assistance with a few small things like working remotes for electric blinds and a door that was jammed and they responded right away. They also provided helpful recommendations. I was especially pleased with the...
「I always look at reviews. They had excellent reviews for price and being responsive. Our flight landed 1am. We couldn't find the room and had to call her at 2 am. She answered and was very pleasant.
NOW. Know what you are getting. We had to call because her instruction was our unit was next to 1 by the brown door. We found the door but opened it and it was the facility laundry with their sheets and towels. She told us yes that is it, look for the door. Our room was in this area. We only were...
「I always look at reviews. They had excellent reviews for price and being responsive. Our flight landed 1am. We couldn't find the room and had to call her at 2 am. She answered and was very pleasant.
NOW. Know what you are getting. We had to call because her instruction was our unit was next to 1 by the brown door. We found the door but opened it and it was the facility laundry with their sheets and towels. She told us yes that is it, look for the door. Our room was in this area. We only were...
「We had a fantastic stay at Verde by DW and would absolutely stay here again, or happily try one of their other properties.
From the moment we booked, the communication was excellent. The arrival email was detailed and informative, with clear check-in instructions, and we also appreciated the updates about brunch and other offerings at the sister hotels.
Our room was spotless, the bed was incredibly comfortable, and the pillows were amazing, I genuinely wanted to take one home with me! I also...
「We had a fantastic stay at Verde by DW and would absolutely stay here again, or happily try one of their other properties.
From the moment we booked, the communication was excellent. The arrival email was detailed and informative, with clear check-in instructions, and we also appreciated the updates about brunch and other offerings at the sister hotels.
Our room was spotless, the bed was incredibly comfortable, and the pillows were amazing, I genuinely wanted to take one home with me! I also...
「The room was not at all like the photos. The floors were very bumpy and there were two TVs which neither worked because they didn’t bother to set them up. No dish cloths, utensils or bowl so it difficult to make meals. The bed was also coming apart.」
「The room was not at all like the photos. The floors were very bumpy and there were two TVs which neither worked because they didn’t bother to set them up. No dish cloths, utensils or bowl so it difficult to make meals. The bed was also coming apart.」
「Just as the photos. Walking distance to the beach Seven Seas, extra clean, coffee and beach towels and chairs available. I recommend this for a great weekend getaway.」
「Just as the photos. Walking distance to the beach Seven Seas, extra clean, coffee and beach towels and chairs available. I recommend this for a great weekend getaway.」
「I would never stay at this property again. It does not match its 9.2 rating at all. The apartment is very outdated, with peeling paint and old finishes. There is air conditioning only in the bedroom, while the living room and kitchen have no air conditioning, making the space uncomfortable.
Another issue was that the windows have only metal shutters instead of regular windows, which made us feel uncomfortable and did not match our expectations based on the listing.
We booked three nights and...
「I would never stay at this property again. It does not match its 9.2 rating at all. The apartment is very outdated, with peeling paint and old finishes. There is air conditioning only in the bedroom, while the living room and kitchen have no air conditioning, making the space uncomfortable.
Another issue was that the windows have only metal shutters instead of regular windows, which made us feel uncomfortable and did not match our expectations based on the listing.
We booked three nights and...
「The host was very communicative and quick to respond. The apartment is right in the heart of Viejo San Juan with everything walking distance. The inside was clean and nicely decorated and the view from the third floor balcony was stunning!」
「The host was very communicative and quick to respond. The apartment is right in the heart of Viejo San Juan with everything walking distance. The inside was clean and nicely decorated and the view from the third floor balcony was stunning!」
"Absolutely great stay! The resort is beautiful with amazing ocean views, its own private beach, and there are all kinds of bars and singers performing at night - the atmosphere is really wonderful"