6/10 Okay
cathy h.
4 Nov 2025
Liked: Check-in, location
Disliked: Listing accuracy
This property is in a great location with beautiful views. Unfortunately we were 3 couples coming up for a wedding in Santa Barbara. The host advertises this place as 4 bedrooms and 4 baths and no further details. We were shocked to find out there were only 2 bathrooms with showers and a bathroom with a bathtub only and one powder room. This is a place that sleeps 9, so you should be aware of the shower situation. There is a jack and jill bathroom separating 2 of the bedrooms. Unfortunately the wood sliding door did not close. We had 3 strong guys and could not get the bathroom door closed. This now meant we could not share the bathroom and my husband and I ended up in the bedroom with 3 twin beds and a bathroom with a tub only.When I reached out to the host he said nothing is broken maybe the cleaning crew damaged the door he also apologized for misrepresenting or not including the detail on the showers.I have stayed at VRBO’s for over 10 years all over the world and never want to give a bad rating to a host however he came back with a video stating nothing was wrong with the door insinuating we are lying. This was not ok, 6 of us did not make up that the door was clearly broken. He must have fixed it and then sent the video. This is the first low rating I have ever given as the description and pictures were dated and misleading. The couches are old and covered with a blanket. Even as I review the listing now says 4 bathrooms soap towels provided bathtub or shower.
cathy h.
Stayed 2 nights in Oct 2025