This is a beautiful hostel, i thought it was a hotel. I wasn't aware that you had to drive on a rough road up the mountain, i found out 2hrs before we got our car rental. They do provide transportation but we found out last minute. The food at restaurant was really good and the service is great. The beds are hard but not an issue for me.
Erika
2024 年 2 月入住 1 晚
8/10 还可以
Ed
团体旅客
2024年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is unique in regards to its situation and it has a great setting; position of rooms, pool, dining area, ... . But it is very difficult to access and you would be limited to food, drink, and tours offered by the property.
Ed
2024 年 2 月入住 1 晚
8/10 还可以
lanie
2023年06月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
lanie
2023 年 6 月入住 2 晚
10/10 超赞
Alain
与配偶出行
2023年04月18日
满意:清洁度、员工和服务、住宿条件和设施
Emplacement, vue magnifique, piscine chauffée.
Alain
2023 年 4 月入住 3 晚
10/10 超赞
Grant
2022年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hideaway lodge!
Kawa is an incredible place to stay. The views are breathtaking, the hot tub is a great addition. The food is very good and you can tell the staff really care - everyone we encountered wanted everything to be just right.
Grant
2022 年 11 月入住 3 晚
8/10 还可以
Gerald,Centennial
与配偶出行
2022年12月5日
满意:住宿条件和设施,员工和服务
We enjoyed the stay and beautiful surroundings and will likely return in the future. As a hostel, amenities and room service in the private rooms are not to be expected.
The staff was terrific and very friendly.
Two improvements would significantly improve the customer experience, especially when the hostel is operating at full capacity (which was the case during our multiple day visit):
1) There was little adherence to posted rules.
Smoking in the eating area and other posted areas was common throughout our visit. The staff had not been properly trained to correct the situation.
Asking to shower before entering the pool was ignored (although we did see two people shower beforehand). Correcting these well posted rules and a couple of other minor infractions are very easily corrected will improve the customer experience for everyone.
2) I find that the practice of inviting a fairly large group of "day-use" students to be a bit off putting. The hostel was at full capacity and didn't need more high energy people pretty much taking over the pool and food service.
Certainly, the staff, facilities, and location makes up for a some of these deficiencies.
Gerald
10/10 超赞
Ali
2022年08月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic place with fantastic people
Ali
2022 年 8 月入住 2 晚
10/10 超赞
stiben
2022年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A really peaceful place to stay with lovely staff, delicious food, stunning views, and a great place to make friends. Definitely a place I would consider going back to. This is the place to go if you wanna get away from it all.
stiben
2022 年 5 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2022年05月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Increíble
Increíble lugar
真实旅客
2022 年 5 月入住 2 晚
10/10 超赞
Noel
团体旅客
2022年04月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unfortunately I booked only one night.
This place is paradise and there is a lot of activities to do in the area. (Bird watching, traditional massage, coffee tour, hiking to waterfalls, renting motocross and of course relaxing at the pool).
This hotel is located in the middle of a very nice coffee farm. The best way to get there is buy contacting one of their drivers because you need a 4X4 truck since its 20 min offroad.
If you are planning to go after 5pm, the only way to get there is by contacting their private driver since no one can enter the coffee farm aftee 5pm (there is a private door 10min before the hostel).
I booked a private room so it felt like a 4 stars hotel while enjoying the advantages of a hostel.
In one day we met so many foreigners and locals.
Food was very good, staff were happy and alegre like true colombians.
Totally recommend it - try more at least 2 nights.