Santa Rosa Historic Hotel

"Breakfast was the same every day"

"Positive: front desk check in employee was very nice. Checked out early, will not return: booked two days but left after the first night. Felt unsafe and disrupted all night with the activities of other "guests" like aggressive argument. Parking lot littered with glass near room. Room had a heavy smoke smell and was tidy but not clean. Dead bugs and hair around the room which can happen but added to the overall feeling that things weren't clean."

"Overall good stay and walkable to restaurants "

"The hotel staff refused to allow stay do to a no-locals policy after arriving. The front desk staff were not helpful, and refused to allow me to speak with the manager. I was even told by the front desk staff that the manager was in a bad mood, and will not want to speak with me about it. Despite my he hotel staff claiming to request a refund through Expedia, Expdia had no evidence of the hotel staff requesting a refund. I found the hotel staff/ management to be extremely poor customer facing, and disappointing, and would never recommend a stay with this hotel regardless of my specific experience. I suggest that if hotels have a no locals policy, this should either be made abundantly clear on the Expedia booking, or a warning being provided during the booking confirmation. "

"We stayed here for 3 days/2 nights. Beautiful area. We had the patio room. Was sad they had no lights on the patio so we didn’t use it at night. "

"The paper thin walls was the biggest problem throughout our stay. "

"So beautiful."

"Always a pleasure staying here."

"Enjoyable "