Due to my work, i had to stay the night at Santiago. I booked a room at Relen Suites and i only stayed there for 10 minutes.
First. The advice says "parking facilities", but it's not included in the price. You have to talk with the doorman who can find a parking in the building for USD 20 without a receipt.
Second. I went to the room, i opened the door and i was kicked by an awful sweat smell. I realised the walls were stained, like some one has been using them as a napkin for months.
Third. The bed. It didn' had blankets and the mattress was in a terrible state. I sat in the bed and i almost fall in my back, it was like a black hole in the middle of the bed.
I took my suitcase, i went to the doorman and I gave him the keys.
I'm still asking for a refund.
Yerko
6/10 一般
Jorge
2017年3月2日
讚好:整潔度、住宿狀況和客房舒適度
Limpio y cómodo
No dejaron La contraseña del wifi
Jorge
6/10 一般
Olivia
2016年11月21日
We arrived a bit early and they allowed us to check in right away, which was very appreciated. The room was fairly clean. Pretty much what I expected.
Olivia
4/10 欠佳
Achim (Deutschland)
2016年11月17日
不滿:整潔度、職員與服務和住宿狀況
Super Lage - Rest naja
Zugang schwierig, keine tel. Erreichbarkeit, Abzocke beim Parken, Zimmer und Geschirr schmutzig. Kein Topf, keine Kanne, 2 Löffel im 3er Appartement. Wir haben eine Nacht verloren, weil niemand tel. Zu erreichen war. Verständigung ohne Spanisch unmöglich.
Achim
8/10 不錯
Héldio
2016年7月10日
讚好:整潔度和客房舒適度
Héldio
2/10 很差
susana gladys (San juan)
2016年7月7日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Engañada
Fui engañada no me entregaban recibo a pesar de insistir en ellos. Me encontré con sorpresa en la tarjeta de crédito .fui atendida por una chica llamada paula
susana gladys
8/10 不錯
真實旅客
2016年3月15日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Hermoso el hotel, buena ubicación. Pésima atención
No nos brindaron nada de lo que nos prometieron booking (cochera- wifi- a la cama indiv le faltaba la sabana, espera de 3 hs para tomar habitación.- Hotel hermoso.