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“Good experience ”

“We had a great stay with our Grandchildren the location is excellent and the rooms we had were spacious and clean. Our hosts were so friendly and went above and beyond our expectations to make our stay memorable.”

“Generally a good hotel and the staff were friendly. Breakfast was very good. Our family room looked very tired. In particular, the carpet, net curtains and bathroom sink need to be replaced and modernised.”

“The staff are as always are lovely and the food wonderful - quality, variety and quantity. Maybe signs making reference to noise levels in the room corridoors could prompt some guests to be aware of others. The bar is lovely, decor and clean and impeccable service but an idea could be to put sport on just one of the tv screens and maybe Sky news on the other with subtitles.”

“A great older property that was great for the family.”

“The room is clean and tidy. The breakfast is good with different options. The hotel is a little bit far from the ferry pier, it takes about 25 mins to walk there. If you have luggage, you'd better call a taxi, the taxi fare is reasonable anyway. ”

“Great location, close to the beach and not far from fantastic public transport connections (bus, tram (horse drawn and electric) and a steam train. Complementary breakfast was a nice addition. Only issue was the exposure to passive smoking. This took place on the porch through the day and evening.”

“Great property, great location”

“If the property was maintained to the standards of the staff, this would be the best hotel on the island!”

“The management of this hotel seem to be under the impression that adding "boutique" to the name is sufficient to give it a veneer of quality. Unfortunately the name is where that veneer abruptly & catastrophically ends. I’ll start with the 1 positive - the staff were all fine – no issues there. The hotel itself is dilapidated and old - water dripping from the ceiling in the bar, signs hanging off walls, carpet that ends 2" short of the wall, but the real joy begins when you go upstairs. The……

“Lovely hotel on the sea front. The staff were welcoming, friendly and helpful. Shops, restaurants, steam railway all within walking distance. The breakfast was excellent. The complimentary soft drinks and snacks were a nice touch. Room was adequate for a 1 night stay, lovely bathroom & comfortable bed. Would return again and recommend to others”

“Great property and location. Loads of parking but I did find the gravel a bit challenging with a big motorcycle. Plan to stay again.”