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"Clean, quiet, very convenient for UVA Health visits. "

"Good location "

"Beautiful property and outstanding service. Every employee we encountered was friendly and helpful."

"Hotel was adorable! Very clean and inviting. Convincingly located and within walking distance to the university, bars and restaurants. We would stay here again if visiting the area. Parking is across the street in the garage. A parking pass was provided at check-in. Our only complaint was the check-in process. We showed up expecting to check-in right at 4, but there was an extended wait time. Several other guest were checking in at the same time before the concert. Would recommend preparing keys, parking passes, etc for existing reservations prior to check-in time for a smoother process. "

"Very dated and needs property improvements "

"Great place. Loved The Mill Room and the spa pool"

"I prepaid for a room. Room wasn’t ready at check-in. We were told the lot was full and we had to figure something else out. Have a parking spot during a busy concert weekend is one of the reasons we picked to stay there. After the concert, waited 1.5 hours to get out of the garage we finally found a spot in. Went back to the hotel and was told they don’t have a room for us (supposedly because of a pipe issue, but more likely they overbooked). They offered us a room at another hotel that was 35 minutes away. At that point, we decided to just drive home (2.5 hours away). If this is the kind of customer service $415 a night buys, I think I’ll pass. I won’t be staying at a Graduate again. "

"We enjoyed our weekend and slept comfortably and enjoyed the friendly & helpful staff. "

"it was a nice room with a nice shower. pocket door on bathroom did not allow for privacy while using the facilities "