“I booked a double bed room in June 2025, changed to double twin bed room in September 2025 with confirmation, and received a small double bed room. Ownership changed in February 2026, new owner told me not to received change of booking, stayed 9 days, received for 3 days extra room.”
“Great location.
4 of the 5 staff we interacted with were not helpful.
The gentleman who checked us in seemed quite bitter to be working here. He said no young locals wanted to run this business so somehow he was part of acquiring this place. He said no one stays here for the amenities nearby but instead, people arrive late and leave early on their way to the Isle of Skye. This is so unfortunate as there are so many great things to do and see in this area.
Another female staff member had a……
“We were trying reach out to them 2 days prior and many times after but no response. There is no one in sure. Be no response for some booking issue, still waiting :(”
“The hotel is a few minutes walk from Mallaig train station, and the ferry terminal. There are two supermarkets and a few restaurants around the village so that one can easily get refreshments. I was amazed that the hotel is in a delicate traditional wooden decor, and has a relaxing garden terrace. I also enjoyed the window view a lot! The room was clean and it’s reception was excellent. I strongly recommend anyone who plan to visit any Hebrides islands, give the hotel a chance,.”
“Nice, simple, clean room in Benbecula, South Uist. The innkeeper was very welcoming and friendly. There is a nice hotel restaurant a short walk away from the Hebridian Stay. We would stay here again the next time we visit south/north Uist.”
“Sash, Jess, and Robert were exceptional from the moment we drove up to the moment we checked out. The house sticks to its scotish heritage, with modern amenities.”
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