外觀

三寶瓏波酒店的評價

5 out of 5
三寶瓏波酒店
Jalan Pemuda No. 118, Sekayu, Semarang Tengah, Semarang, Jawa Tengah

評價

8.6

優異

10 分評分,優異;345 則評價中有 174 則" "
8 分評分,不錯;345 則評價中有 128 則" "
6 分評分,一般;345 則評價中有 25 則" "
4 分評分,欠佳;345 則評價中有 8 則" "
2 分評分,很差;345 則評價中有 10 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.4/10 

設施服務

8.8/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Yu Chan

商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
房間洗澡間好糟糕,水都是黃的,水很小
於 2023 年 11 月住了 2 晚
Mr. Tengku Ramizan 於 2023年12月21日的回應
Dear Mr. / Mrs. Yu Chan,We really appreciate your review which gives us insight into your experience here. We will follow up on your comments immediately to ensure a better experience in the future.If you have any further concerns, please contact Tengku Ramizan as Director of Sales & Marketing at +62 878-0170-6111.Sincerely,Management

6/10 一般

Ping-Heng

於 2021 年 9 月住了 1 晚

2/10 很差

Ping-Heng

商務旅客
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
於 2020 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

sian hua

多人同遊
基本ok,花洒漏水.交通方便
於 2019 年 12 月住了 1 晚

8/10 不錯

Sau Lan

讚好:職員與服務、住宿狀況和客房舒適度
酒店整體不錯
整體唔錯,但在mini bar有螞蟻出入。 酒店按摩60min約HKD220, 手勢可以接受。
於 2019 年 10 月住了 3 晚

10/10 優異

Kit Yee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚

10/10 優異

WEI TING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
this is my first choice when I go to semarang. nice location and comfortable room. highly recommend
於 2019 年 6 月住了 2 晚

10/10 優異

Chun-Ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適便利
舒適便利
於 2018 年 11 月住了 2 晚

8/10 不錯

Kwan Wai David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
it's formerly Crown Plaza and just changed management team couple months ago. overall speaking, the service level still maintained but have room for improvement - i.e. wi-fi just unstable, the room not provide stationery such as letter pad, envelop......etc.
於 2018 年 11 月住了 1 晚
Encies 於 2018年11月13日的回應
Dear Kwan Wai David, Thank you for taking the time to review our property. We apologize to know about your experience on your recent stay. We have also noted your concerns on the Wifi connection and stationery availability in the room that you have faced during your stay. Please be rest assured that it will be our continued endeavor to improve our services and We look forward to having you stay with us in the future. Regards, Encies Damayanti Assistant Manager of QCI

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Over all okay
Have a big shopping mall n big supermarket
於 2018 年 10 月住了 2 晚
Encies 於 2018年11月14日的回應
Thank you for your positive reviews of our hotel. We work very hard to ensure our facilities and service are superior and we will strive to be the finest hotel in Semarang. Look forward to seeing you again at PO Hotel Semarang. Regards, Encies Damayanti Asst. Manager of QCI

8/10 不錯

Sian Hua

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 3 晚

10/10 優異

Chi Wai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good for business trip
Good for business trip
於 2017 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
早餐尚待加強

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
over all ok
over all ok

8/10 不錯

Sian Hua

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Da Hsuan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Tai Yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店整体不错,房间虽然不大,但很干净,忘记带洗漱用品和拖鞋的客人,可以向前台索取。自助早餐还行,热菜比较多,符合亚洲人的肠胃需求,但有不少印尼菜式的汤,看上去黑乎乎的,不知道里面是什么料,没敢尝。提供当地的几种水果,每天不重样,有一天我吃了蛇皮果。7楼有中餐厅,另外楼下的shopping mall里也有吃饭的地方。酒店服务人员很热情。唯一的缺点是酒店的空调温度似乎是预设好的,所有房间的空调温度都是21.5度,而且不能调,我因此感冒了。 酒店周围没有什么值得逛的,出酒店左拐走大约7、8分钟,有一家家乐福,可以买点当地的茶叶,咖啡,水果啥的。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Winnie (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good to stay
Good hotel and perfect location, close to airport and close to shopping mall.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Andy

4/10 欠佳

Abdel Hakime (New Westminster)

不滿:職員與服務、設施服務和住宿狀況
Should not call itself a 5 star property. Some staff tried to be helpful, but if AC is barely functioning, bed sheets have stains and the fridge don’t work may as well be camping. I’ve stayed at much better for much less.
於 2024 年 4 月住了 3 晚

10/10 優異

Gatot

於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

JUNDUCK

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
Very good hotel, strategically located in the heart of Semarang.
於 2023 年 12 月住了 2 晚

6/10 一般

Anish

商務旅客
不滿:住宿狀況
The bathroom fixtures were falling apart. No hot water in the faucets. Called the servicing team, and they had to wait 30 minutes by letting water flow to activate the geyser- very disappointing. There were broken tiles, mold in the sink, rusty mirror glass.
於 2023 年 10 月住了 1 晚
Mr. Tengku Ramizan 於 2023年12月21日的回應
Dear Mr. / Mrs. Anish,We really appreciate your review which gives us insight into your experience here. We will follow up on your comments immediately to ensure a better experience in the future.If you have any further concerns, please contact Tengku Ramizan as Director of Sales & Marketing at +62 878-0170-6111.Sincerely,Management

6/10 一般

Jaime

商務旅客
讚好:職員與服務
不滿:住宿狀況
Von 5 Sternen - eine Monddistanz weit weg
Das Hotel ist schwer in die Jahre gekommen. Man merkt dass sich keiner verantwortlich fühlt. Mobiliar aus Anfangszeiten. Dusche hat schon lange keiner kontrolliert. Keine Türe dicht. Ja es wurde nur weiterverkauft, Name in PO geändert- that’s it.
於 2023 年 10 月住了 2 晚
Mr. Tengku Ramizan 於 2023年12月21日的回應
Dear Mr. / Mrs. Jaime,Your review is very valuable to us. We will conduct an in-depth evaluation of the points you raised to ensure every guest has a more satisfying experience in the future.If you would like to discuss further or have any questions, please contact Tengku Ramizan as Director of Sales & Marketing at +62 878-0170-6111.Sincerely,Management

6/10 一般

真實旅客

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
Three stars more like.
Large, clean hotel in a good location. On-site food options are absolutely terrible. The Gris restaurant is honestly the worst restaurant I have been to in Semarang by a long shot. The Christmas meal special was simply an absolute mess. All meats served by the barbecue chef were undercooked (chicken pink inside), the beef wellington was cold and soggy, and the buffet selection was truly pathetic. For a five-star hotel, I and my guest expected better.
於 2022 年 12 月住了 3 晚
Aris 於 2023年1月10日的回應
Dear Valued Guest,Thank you for taking the time to review PO Hotel Semarang. We are happy to note that you have had an enjoyable stay at our hotel. At the same instance we have also noted your concerns relating with Gris restaurant, food quality and menu variety. Please be rest assure that we will do our utmost to resolve the problem  at the earliest. We are looking  forward to welcoming you back soon.Warm regards,Muniswaran NyahaisperianCluster General Manager

6/10 一般

Juay How

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
Mr. Tengku Ramizan 於 2023年12月21日的回應
Dear Mr. Juay HowYour review is very valuable to us. We thank you for the opportunity to serve you and look forward to welcoming you back.Sincerely,Management

10/10 優異

sudarsono

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel to stay
seperti biasa breakfast sangat lengkap dan bervariasi, kopi sangat wangi. Buah buah an sangat lengkap
於 2022 年 11 月住了 1 晚
Aris Setyawan 於 2022年12月2日的回應
Yang Terhormat Bapak Sudarsono,Terima kasih telah berkunjung serta meluangkan waktu untuk membagikan pengalaman masa tinggal Anda yang menyenangkan bersama kami.Kami senantiasa berharap untuk dapat menyambut kedatangan Anda kembali di PO Hotel Semarang dengan pengalaman menarik lainnya.Salam hormat,Muniswaran Nyahaisperian Cluster General Manager

8/10 不錯

Jack

伴侶同遊
讚好:職員與服務
不滿:整潔度
The hotel is OK but showing its age. The first two days had problems with the hot water. The TV channel lineup is disappointing for a quality hotel. I found that the buffet breakfast was mediocre. The staff were very helpful and accommodating and no complaints there.
於 2022 年 10 月住了 6 晚
Muniswaran 於 2022年10月26日的回應
Dear Mr. Jack,Thank you for taking the time to review PO Hotel Semarang. We are happy to note that you have had an enjoyable stay at our hotel. At the same instance we have also noted your concerns relating with TV channel in the room. Please be rest assure that we will do our utmost to resolve the problem at the earliest. We are looking forward to welcoming you back soon.Warm regards,Muniswaran NyahaisperianCluster General Manager

2/10 很差

kyung cho

不滿:整潔度和住宿狀況
욕실 불결
욕실청소상태가 아주 불결하고 바닥에 이끼가 있어 미끄러우며 세면대 역시 청소가 불결하였슴
於 2022 年 7 月住了 1 晚

6/10 一般

Matthew

於 2022 年 7 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務和客房舒適度
Great location
The hotel is located in a very convenient location. The hotel is old and some amenities need to be updated. The service is really good
於 2022 年 7 月住了 1 晚
Muniswaran 於 2022年7月14日的回應
Dear Sir/Madam, Thank you for taking the time to review PO Hotel Semarang. We are pleased that you have enjoyed your stay with us. We have also noted your concerns on the room amenities issue that you have faced during your stay. Please be rest assured that it will be our continued endeavor to improve our services. We are looking forward to having you stay with us in the future. Warm regards, Muniswaran Nyahaisperian General Manager

8/10 不錯

Hadi

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
4 of 5 rate business stay
Overall the hotel is good. However the carpet looks old, wifi is slow, and the faucet is hard and leaking. Breakfast is various and quite delicious, can find the local food as well here. Same location with shopping mal. The staffs are friendly and give good service.
於 2022 年 6 月住了 1 晚
Muniswaran 於 2022年6月24日的回應
Dear Mr. Hadi, Warmest greetings from PO Hotel Semarang.. Thank you for taking the time to review PO Hotel Semarang. We are really pleased to know that our services could meet your expectation. We have also noted your concerns on the quality of carpet, wi-fi connection and the condition of bathroom issues that you have faced during your stay. Please be rest assured that it will be our continued endeavor to improve our services . We look forward to having you stay with us in the future. Warm regards, Muniswaran Nyahaisperian General Manager

2/10 很差

Adriana

於 2022 年 5 月住了 1 晚

8/10 不錯

Sung Jin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 1 晚

8/10 不錯

HANG BAEK

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Water temperature
No hot water on the bath tub. Just warm-cool water comes out every time when I visit to PO hotel.
於 2021 年 12 月住了 1 晚
Aris 於 2022年10月28日的回應
Dear Mr/Mrs. Hang Baek,Thank you for taking the time to review PO Hotel Semarang.We are very disappointed to hear about your experience on your recent stay. We have also noted yourconcerns on the hot waters during your stay. Please accept our deep apology and rest assured that itwill be our continuous endeavor to improve our services.We look forward to having you stay with us in the future.Warm regards,Muniswaran NyahaisperianCluster General Manager

8/10 不錯

kyung cho

讚好:整潔度、職員與服務和客房舒適度
차가운 온수
온수가 차가워서 리셉션에 요청했으나 개선이 안됨. 목욕하기 어려운 차가운 온수라서 불편함.
於 2021 年 11 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice stay
Very good hotel in a strategic location. Staff members were helpful and polite.
於 2021 年 9 月住了 1 晚

6/10 一般

Leo

商務旅客
讚好:職員與服務和客房舒適度
於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel room was quite lovely; the twin bed is small, the wifi connection was horrible.
於 2021 年 4 月住了 1 晚
Peter 於 2021年5月12日的回應
Dear Sir/Madam, We are happy to note that you have had an enjoyable stay at our hotel. At the same instance we have also noted your concerns relating with the size of twin bed and Wifi connection. We will do our utmost to resolve them at the earliest. Looking forward to welcoming you back soon. Warm regards, Peter Stolk Director of Sales and Marketing

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the twin bed are too small. the wifi connection was terrible.
於 2021 年 4 月住了 1 晚
Peter 於 2021年5月12日的回應
Dear Sir/Madam, We are happy to note that you have had an enjoyable stay at our hotel. At the same instance we have also noted your concerns regarding with twin bed size and Wifi connection. We will do our utmost to resolve them at the earliest. Looking forward to welcoming you back soon. Warm regards, Peter Stolk Director of Sales and Marketing

4/10 欠佳

Fahad

於 2021 年 3 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
one of the best strategic spot in semarang
kamar bagus standart bintang 5, tetapi lokasi the best spot di semarang karena dibawahnya ada shopping center
於 2021 年 3 月住了 2 晚
Peter 於 2021年5月12日的回應
Yang Terhormat Bapak/Ibu, Terima kasih atas tanggapan positif Anda terhadap hotel kami. Kami sangat senang mengetahui bahwa layanan kami dapat memenuhi harapan Anda. Kami berharap dapat menyambut Anda kembali di PO Hotel Semarang. Salam hangat, Peter Stolk Director of Sales and Marketing

8/10 不錯

junyoung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚

8/10 不錯

kyung cho

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
욕실에 더운물이 탁해서 한번 걸러내야함
於 2020 年 12 月住了 1 晚