室外泳池
查看供應

新邦利馬 - 三寶瓏奎斯特酒店 - 阿斯頓酒店的評價

3 out of 5
新邦利馬 - 三寶瓏奎斯特酒店 - 阿斯頓酒店
Jl. Plampitan No.37-39, Semarang, Central Java

評價

7.8

不錯

10 分評分，優異；160 則評價中有 34 則" "
8 分評分，不錯；160 則評價中有 81 則" "
6 分評分，一般；160 則評價中有 34 則" "
4 分評分，欠佳；160 則評價中有 6 則" "
2 分評分，很差；160 則評價中有 5 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

5.8/10 

設施服務

7.8/10 

住宿狀況

6.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

6/10 一般

junrong

6/10 一般

junrong

WiFi 不好，常断网

8/10 不錯

Hsiang-Chung (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯的體驗
有免費車接送到飯店，櫃台服務態度良好。早餐印尼菜口味太重太鹹辣。

8/10 不錯

Karina

伴侶同遊
Swimmingpool I like most
於 2024 年 1 月住了 2 晚
Yohanes Argowardono 於 2024年1月31日的回應
Dear Karina,Thank you for leaving us a great review. We're glad you liked your experience; our staff will definitely be happy to read what you write. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we do every day. So thank you for your kind words and we hope to see you again.Sincerely, Y. Argowardono, General ManagerQuest Hotel Simpang Lima - Semarang by ASTON

4/10 欠佳

Jessica

商務旅客
不滿：整潔度和住宿狀況
The front desk and restaurant staff were wonderful! Breakfast buffet and restaurant food very good. Pool and deck nice. The room was somewhat run down. Mosque sounds loud at 4am. I tried to book a meeting room and catered lunch for 25 people for two full days, corresponding weeks in advance, and was told yes, but never given a chance to pay. Then my meeting room booking was cancelled the day before with no explanation. Very frustrating. I also booked nonsmoking double rooms for 17 people and some of the rooms offered were queen beds in smoking room. My colleague could not breathe in the smoking room and asked to be moved but was told the hotel was full. The staff "cleaned"the room again but the shell if she was still sickening. She called the desk again at midnight threatening to leave and they finally moved her to a non smoking room. I would recommend Quest before the game for money is really good, but be prepared for challenges.
於 2023 年 10 月住了 1 晚
Y.Argowardono 於 2023年10月27日的回應
Warm greetings from Quest Hotel Simpanglima Semarang, first of all we would like to thank you for your choice to stay at Quest Hotel Simpanglima, Semarang, as a place of accommodation while in the city of Semarang. We are very happy to hear a very constructive assessment of our performance, there were several things that were conveyed regarding meeting rooms that had changed and were not communicated, we apologize for the inconvenience experienced, hopefully the future will be better and we hope to be able to serve you and your family on future visits. coming. Best regards, Y. Argowardono, General Manager

2/10 很差

Selvarajoo

親子同遊
不滿：整潔度和住宿狀況
Its a very dirty hotel
於 2023 年 5 月住了 3 晚
Yohanes Argowardono 於 2023年5月29日的回應
Warm greetings from Quest Hotel Simpang Lima Semarang, thank you for choosing our hotel as an accommodation suggestion while in the city of Semarang. we apologize for the inconvenience because the hotel is old, we are already in the process of improving it gradually, hopefully in the future it will be even better, and we hope for you in the future Regards Y.Argowardono General Manager

8/10 不錯

Rob

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
personeel ontbijt ( vooral Indonesisch) - geen goede ontvangst tv kanalen in mijn kamer ( eigenlijk niet zo belangrijk als je de hele dag weg bent)
於 2023 年 3 月住了 6 晚

8/10 不錯

Giovanni Edmond

於 2020 年 11 月住了 3 晚

8/10 不錯

真實旅客

於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和職員與服務
Strategic location. Near Chinatown, city center. Spacious room
於 2019 年 12 月住了 1 晚
Wahyu 於 2020年1月6日的回應
Dear Valued Guest, Thank you so much for taking time on sharing your valuable experience stay with us recently. We hope you had an enjoyable moment and wish to welcoming you back soonest. With my best regards, Wahyu Setyo Budiwan General Manager

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Menjijikan dan memalukan untuk turis asing!!!
Handuk dan sprei sarung bantal tidak layak pakai, warna sudah kusam menjijikan. kebersihan tempat tidur sprei sarung tidak di ganti terdapat rambut2 dan cacat2 kotoran.
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay in Semarang
Location is excellent, as it is near chinatown.
於 2019 年 11 月住了 3 晚

6/10 一般

真實旅客

商務旅客
讚好：職員與服務和住宿狀況
不滿：整潔度
zachte stoelen maar
Please inform the hotel that both chairs at room 615 have bedbugs. Bed seems to be free.
於 2019 年 10 月住了 5 晚

8/10 不錯

Yosianawati

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Appreciate for the staff.
Very appreciate for the hotel staff, especially for the housekeeping team. In this vacation, my second daughter got sick and vomitted so many times. They are really helpful and kind.
於 2019 年 10 月住了 2 晚

4/10 欠佳

Yosianawati

讚好：職員與服務和客房舒適度
Lost my stay
Actually I don't know what happened with my booking but I'm not stay in this hotel for this booking number. The hotel's staff said my booking was cancelled by Hotel.com. When I checked actually the number booking was cancelled isn't same with my this number booking to stay. And I also not received cancelation email for this booking. I want to call Hotel.com but the number was busy. Lucky me, I choose to pay at the property so it isn't charge to my credit card number.
於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 2 晚

6/10 一般

Kristin

讚好：職員與服務
不滿：整潔度
於 2019 年 7 月住了 2 晚

6/10 一般

Dony

讚好：職員與服務
不滿：整潔度和客房舒適度
Sudah booking non smoking dan sdh disangupi tapi dapatnya kamar smooking Handuknya dikasih yg sdh tidak putih lagi
於 2019 年 6 月住了 2 晚

6/10 一般

真實旅客

家人同遊
不滿：整潔度
Kebersihan untuk kamar mandi nya kurang dan sprei nya ada yg kotor flek2
於 2019 年 5 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
Nothing that I like but the security guard who helped us with the parking. The room was far away from the picture and description in the web. When we entered the room, the phone was broken, curtain dirty with black stains, ants on the dressing table, blood stain on the bed sheet. The bathroom was dusty and the toilet bowl had yellow stain. The manager tried to help after I got mad at the reception desk. After several complains I was tired complaining. I dont recommend this hotel at all. It is a waste of money.
於 2019 年 6 月住了 1 晚
Wahyu 於 2019年6月13日的回應
Dear Valued Guest, We thank you very much for staying with us and sharing your valuable experience and information, it is with deeply apologize hearing your comments that can be sure was not our standard service shall given to our valued guest. We had been further deeply discussion and put some necessary action on its improvement needed together with department concerned to avoid any sames cases rise. Again we do apologize and hope we could deliver some best services to you on another better opportunity. With my best regards, Wahyu Setyo Budiwan General Manager

6/10 一般

真實旅客

伴侶同遊, 商務旅客
特別な問題は無いと思。
於 2019 年 5 月住了 1 晚

8/10 不錯

Rahul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trip to Semarang
Nice and comfortable hotel with cozy environment..Value for money and satisfactory stay.
於 2019 年 4 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 3 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 3 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚

8/10 不錯

Elisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lokasi strategis dan pelayanan sgt baik
Bapaknya yg front line baik sekali, ramah dan helpful
於 2019 年 2 月住了 1 晚

8/10 不錯

Ferdinand (Darwin)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good reasonably priced hotel.
A good reasonably priced hotel. Fast and efficient check in and out with friendly and helpful staff. The room was clean and big enough for our needs. Our bedsheets could have done with better cleaning though but overall im happy with the room. Hotel has a nice near roof top pool and our room was facing the pool. Few places to eat outside hence we didn't bother with hotel food.
於 2019 年 2 月住了 3 晚
Wahyu 於 2019年2月11日的回應
Dear Ferdinand, Thank you so very much for staying with us sharing your experience recently, glad hearing you were happy with us as we always look forward to welcoming you back on your next trip to Semarang. With my best regards, Wahyu Setyo Budiwan, General Manager

8/10 不錯

Guido

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Goede locatie, degelijk hotel
Hotel was OK, schone kamer. Vriendelijk en behulpzaam personeel. Ruime keuze bij ontbijt. Avondeten in hotel zelf was niet bijzonder en in de buurt was niets te vinden.
於 2019 年 2 月住了 2 晚

4/10 欠佳

真實旅客

於 2018 年 12 月住了 1 晚
Wahyu 於 2019年1月3日的回應
Dear Valued Guest, We thank you so much for putting the rate on your was last experience stay with us, We are looking forward to welcoming you back on your next trip plan to Semarang with the review from you on how you feel the services from us. With my best regards, Wahyu Setyo Budiwan, General Manager

2/10 很差

K

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor service started at the front desk. Request prior to arrival for a quiet and non smoking room was ignored upon check in. Was told there were no rooms left on the non smoking floor. I raised this as an issue and they very quickly found a room. The beddings were dirty and stained. The bath towels were more grey in colour than white. They also had extremely loud music playing at 7am on Saturday with some so called exercise class for their staff. No idea why it had to be done at 7am when you have paid guests staying. There are better hotels in Semarang for sure.
於 2018 年 12 月住了 2 晚
Wahyu 於 2018年12月28日的回應
Dear K, We thank you so much for staying with us and sharing your experience recently, we have resume all your note and will have a quick action internally to build the improvement progress on it, Again thank you and we hope still can to welcoming you back in a better opportunity and services that rise to your satisfactions. With my best regards, Wahyu Setyo Budiwan, General Manager

10/10 優異

Dhamar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in strategic location
You have to try to spend the night here; with a competitive price (I got around 300k), great location (walking distance to semawis night market fri-sun) and great services provided. Although I didn't get my non-smoking room, but it was still ok. Ask for room facing pool, you'll get a balcony facing the pool. The room was spacious (good price for value!)
於 2018 年 12 月住了 3 晚

10/10 優異

Bolar Abdul

讚好：整潔度、職員與服務和客房舒適度
Value for money
This is my second stay at this hotel . Theres no complaints. Just that the air conditioning should be better
於 2018 年 12 月住了 1 晚

10/10 優異

Rudi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚

10/10 優異

Rudi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚

6/10 一般

iwan

讚好：職員與服務
不滿：住宿狀況和客房舒適度
tipe tempat tidur tidak sesuai dgn permintaan, compliment amenity tidak sesuai ekspektasi, pelayanan sangat ramah meskipun harus mengulang permintaan yg ditawarkan oleh receptionist.
於 2018 年 11 月住了 1 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It's a breeze stay!
Check in is a breeze. Breakfast is good. Clean room, can be better if they have more soap/shampoo but we asked the housekeeping and they were easy to talk with. Good place to stay!
於 2018 年 11 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
Kurang di breakfast
Breakfast anak dihitung sendiri
於 2018 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Good Business Hotel
Good business hotel, located in the city centre with great Soto Ayam shop a few steps from the hotel. Cleanliness of the room, airconditioning maintenance, and sanitaires condition need to be improved. Overall, it's perfect for a short business trip
於 2018 年 10 月住了 2 晚

6/10 一般

muklis (palembang)

不滿：職員與服務和住宿狀況
Average hotel
Hotelnya cukup besar, lokasi bagus, kondisi bangunan tidak terlihat muda, sarapan ok, air panas ok, ada kolam renang yang enak meskipun kecil
於 2018 年 9 月住了 1 晚

6/10 一般

Sindhu (Jakarta & Bali)

不滿：整潔度
Nice
Quite pleasant and its centrally located. Near to Paragon Mall and Poncol Station.
於 2018 年 8 月住了 1 晚

8/10 不錯

Serene (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very near Chinatown. Not near to city centre
We have a pick up from the airport. You can take the Blue Bird taxi also and is cheaper than those touting outside the airport. Remember to buy the taxi ticket at the airport. Those people touting for passengers will cut throat you Staff friendly, room quite big and comfortable. Breakfast good with variety. For the price we pay not much complain. Only setback the shopping are Not so near and you need to take a cab or becak but not expensive. Outside hotel many make shift stalls selling their local delicacy and reasonable price. There is a small supermarket just opposite the hotel. Overall exceptable.
於 2018 年 7 月住了 3 晚

8/10 不錯

Anthony (Surabaya)

讚好：整潔度、職員與服務和客房舒適度
Decent hotel
Decent hotel
於 2018 年 7 月住了 1 晚

8/10 不錯

Denny (Pekalongan)

讚好：職員與服務和客房舒適度
Nice breakfast .
This hotel hsve a good location because close to train station and the city. The water on swimingpool have the strong chemical so make our eyes become red easily , probably the cloride containments.
於 2018 年 7 月住了 1 晚

8/10 不錯

Hary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯

Jocelyn (Surabaya, Ind)

讚好：整潔度和職員與服務
Nice hotel & easy to find food
I go to Semarang with husband & 4 kids, I choose this hotel because the location is strategis nearby China townn also we can walk to MG sutos , easy to find food
於 2018 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
bisnistrip
hotel strategis.

10/10 優異

Yossie (Surakarta)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice place.. nice room.. perfect..
semua nya keren deh.. mulai dari datang aja sudh d sambut.. troli sudh d siapkan.. bisa early checkin.. dksh kamar yg ada connecting door nya.. jd kamar makin luas..
於 2018 年 1 月住了 1 晚