Seongnam Family Hotel

"The best"

"The property is clean and convenient but the room is starting to show the age so a refresh is needed. "

"Overall it was pretty good "

"I was very impressed with the property and the hotel as a whole! Our flight got delayed and we missed a day and the hotel was kind enough to hold onto our reservation even though it was clearly a popular time for tourists. They also checked us in extremely late and treated us with kindness all the way through. The staff was always courteous, kind, and helpful in making us feel comfortable during our stay and also helped me with a broken dryer that I was trying to use, and never once acted like it was something that was annoying or too difficult. To top it all off, this hotel was right in the heart of Seoul and was perfect to go literally anywhere there! We checked off just about everything we were looking to do in the time we were there and it was in large part due to the centrality of the hotel's location. I can't recommend this place enough and I know that if we ever come back to Seoul, we will certainly look to stay here first!"

"I really like this hotel and I have stayed in this hotel many times but this trip seems like the best overall experience. The concierge desk staff was very friendly and helpful assistance me with with help with ordering food and transportation service. Im disabled guests and they were very patient and kind hearted to me and my friend too. I would like to say thank you to one of their staff who helped me throughout my stay. Her name is Rei Yang. She is very sweet and kind hearted. "

"It was amazing! Great staff and always polite and ready to help. Unfortunately the air con wouldn’t really work and no one service but there’s a 7/11 and restaurants around the area and a cafe on second level. "

"Love the pool. But it was closed every time I wanted to swim. From 12 - 1:30pm every day."

"The Lotte services is impeccable!"

"Very clean, staffs are super friendly. Close to everywhere "