伦敦塞文德罗格城堡附近酒店

“The bedding was worn.”

“Das Personal war überaus freundlich ”

“The room is horrible they didn’t fix the ceiling and full of the smell of weed and there is hole on the wall the sofa is dirty and stained . I would like to ask for the refund . ”

“No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice……

“Unsafe, unclean. We abandoned the property as soon as we could.”

“此住宿環境優美，寧靜，自駕方便，就算搭火車到倫敦中心亦只不過25分鐘。 酒店職員服務態度十分好，餐飲好味。”

“Very clean and cosy”

“The suite is cost effective, but poor environment outside the suite, abandon car, junk and rubbish on street. ”

“Because of a business trip, we booked a total of 2 rooms and stayed for 5 days, a total of 10 nights. The hotel front desk staff were very friendly and provided detailed explanations and assistance when answering inquires. However, when staying at a hotel, the most important thing is a comfortable stay, especially since business trips are tiring. In the room I stayed in, the trash bin in the bathroom its plastic liner replaced for three consecutive days. On the last day of our stay, there was……

“The bed was making so much noise, They need to fix that”

“在小機場附近，但不巧我不是搭這個機場航班，沒有優勢，幸好到希斯路機場轉地鐵也可以直達，算是方便。鄰近單軌車站，交通方便，環境清静，可以到河邊散步，對面只有一間知名的中國餐館"一品"，没有超市或便利店，沒有任何購物點是最大缺點。”