Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
A well located property with great views of Wears Valley. The management was responsive to our maintenance needs and the maintenance staff were friendly. Loved the game room and the TVs all worked. The furniture was solid but couches should be replaced soon. Fireplace would not stay working and despite being fixed by maintenance twice during our stay, it would not start back up after it was in use right after maintenance left. We planned our trip around a 3pm check in, but I overlooked that that time was not a guarantee. After killing time for a few hours, we finally showed up at 5:30pm and the cleaning crew was still at work with plenty left to do. They were very friendly but I'm sure they felt rushed to get out but we had a baby with us so we needed to get out of the car and get set up. The hot tub was half full with cold water so had to call maintenance to fill and start the heating process, therefore we were not able to use the tub until the next day. Cabin was on the older side and mid level construction quality and showed the heavy wear and tear of a rental. Limited supplies of TP and garbage sacks and no shampoo bottles and no coffee filters. There was also a Big Brown Bat living in the rafters, but it never got inside, we just heard it squeaking around at night and then saw it fly away through an exit at the roof peak over the deck. We live in the woods, so nothing we couldn't handle. Overall, the manager communicated well but I didn't want to spend my time gripping about all the little issues, we just tried to get the hot tub and fireplace running to enjoy Thanksgiving with my family. Our family had a great time being together and we enjoyed the surrounding area.