Shaanxi Hotel with Pool

"Beautifully clean room! The housekeeper made our room so fresh everyday! The staff are the stars in this hotel though! Every single one was a pleasure to meet! The bar person was a credit to the bar with her smiles and willingness to try to teach us a Chinese word or two! "

"What a great stay. We were in Xi'an for five days, visiting the city and area. The hotel is in a great location, just outside of the Muslim Quarter. A short two block walk brought us to an amazing market and food street. The hotel staff was great, heling us whenever we had questions or needs. The breakfast was outstanding with a mix of local snd western foods. Every place we went was a convenient DiDi ride away. We never had to wait more than 3 minutes for a ride. I will definitely stay here when I return to Xi'an."

"Yes "

"Clean room, good location"

"The room was immaculate, the staff were absolutely terrific and there was not a thing that could be improved as everything was 100% good. The staff made our stay memorable, especially when a bag with cards and personal items was left in the safe. The staff went out of their way to get it courierd to our next hotel 1550Km away ….. absolutely amazing service. Thank you. Especial mention for Jenny Zehn who arrange our bag to catch us up 👍😁✅"

"Great experience "

"Perfect location next to food and attractions!! "

"Clean looking room, spacious, felt up to date. The negatives – despite non smoking room it stunk of cigarettes, had to open balcony doors – not ideal in February. Secondly, when arrived staff tried to say we had booking for two single twin rooms, despite clearly booking stating twin DOUBLE rooms – So either they are lying at the point of booking or staff at check-in are lying . Eitherway not what expect from this tier of hotel and left a sour taste in the mouth before holiday has started. "

"Nice comfortable room nice staff."