Shanklin Spa Hotel

"Overall Experience: My stay at the hotel was excellent. From the moment I arrived, the staff provided a warm welcome and professional service. The check-in process was quick, and the concierge helped with luggage and local recommendations. Room Quality: The room was spacious, clean, and beautifully designed. The bed was extremely comfortable, and the bathroom had luxury toiletries, a large shower, and a bathtub. The view from the room was also impressive. Facilities: The hotel offered great facilities including a swimming pool, gym, spa, and fine-dining restaurants. Everything was well maintained and easy to access. Food & Dining: Breakfast had a wide variety of options, including fresh fruits, hot dishes, and international cuisine. The restaurant service was fast and the food quality was excellent. Service: The staff were friendly, attentive, and always ready to help. Housekeeping maintained the room perfectly every day. Value for Money: Although the price was high, the quality of service and luxury experience made it worth it. Final Rating: ⭐⭐⭐⭐⭐ A perfect place for a comfortable and luxurious stay. I would definitely recommend it to travelers looking for premium accommodation. "

"The food is ok, service a bit slow, especially when busy. The bed is the most uncomfortable bed I’ve ever slept in, like sleeping on the floor it’s that hard. There were two beds in my room, both the same. "

"Amazing hotel hard to beat the village hotel. Food and drinks are quite pricey "

"I had an overall positive experience during my recent two day stay. Check-in was seamless, and Emily was incredibly welcoming and accommodating to my needs, which made a great first impression. The staff throughout my stay were friendly and approachable, and I really appreciated the warm service. The room itself was a nicely refurbished space, comfortable and modern, which added to an enjoyable stay. Unfortunately, there were a couple of housekeeping details that were overlooked. I noticed hair (not mine) across the shower tiles while I was in the shower, which was unpleasant, as well as some splatter marks on the mirror in the living area. I arranged for the room to be cleaned the following day through the app and also mentioned the specific areas needing attention to the receptionist the next morning, who assured me she would inform the cleaner. When I returned later that day, the room had clearly been serviced; however, the same areas had been missed again. Despite this issue not being rectified, my overall experience was still a good one thanks to the lovely staff and the comfort of the refurbished room. With a bit more attention to detail from housekeeping, it would have been excellent."

"Staff lovely. "