We are in Room 209. A lot machine are in front of our room. Very noisy. There are black marks on the beddings. We are unluckily that the room was out of electricity when we checked in. We need to run down to the reception telling them the problem. Although the duty manager tried her best to make calls to the technician, she said this was all she could do. She did not know when the technician could come. We went down three times and no one told us that we could call the reception by touching ‘0’ on the phone in the room. There is no instructions on contacting the reception. Also, there is no refrigerator in the room. It is so inconvenient if we would like to buy and keep cold drinks like yoghurt.
Anyhow, we would like to thank the technician to make good the electricity within two hours after we report and we would like to thank the duty manager for her closely followed up.
For the breakfast, although varieties are still good enough, the taste is not good - too salty for the sausage and the bacon.
Wai Yin
於 2019 年 5 月住了 2 晚
10/10 優異
真實旅客
2016年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This is a good hotel with nice staff members and comfortable environment. Such a wonderful night I had with my boyfriend in Sheffield. Will stay again by chance.
真實旅客
10/10 優異
Teresa
伴侶同遊
2024年3月27日
Very friendly and comfortable
Teresa
於 2024 年 3 月住了 1 晚
10/10 優異
Sarah
2024年3月26日
Wonderful stay, really lovely staff and extremely clean
Sarah
於 2024 年 3 月住了 1 晚
10/10 優異
Neil
伴侶同遊
2024年3月24日
Excellent hotel. Friendly staff spot on location. Would definitely go again. Breakfast was superb.
Neil
於 2024 年 3 月住了 1 晚
10/10 優異
Allison
伴侶同遊
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and helpful. Breakfast was great. Room was functional, although the bed was a bit too hard for my taste (and I tend to like firm beds). Overall a good place to stay in an interesting city.
Allison
於 2024 年 3 月住了 1 晚
10/10 優異
tracy
伴侶同遊
2024年3月17日
讚好:整潔度和設施服務
Superb,our style period property owned by the university great people working there uni students great food relaxed atmosphere highly recommended any issues taken on board thankyou for a great stay
Tracy and Harry Richards
tracy
於 2024 年 3 月住了 1 晚
6/10 一般
Liz
伴侶同遊
2024年3月17日
讚好:整潔度和職員與服務
不滿:住宿狀況
The hotel is in the University campus, and pictures on the web are misleading. No lifts and the decor is tired and in need of some TLC. Attention to detail in room prep could have been better, then no milk, limited tea bags and sugar in either the room or the refill station
Liz
於 2024 年 3 月住了 1 晚
10/10 優異
Andrew
商務旅客
2024年3月15日
讚好:住宿狀況
Very happy and charming staff, lovely room, just a very lovely Hotel