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"Staffs are really nice! We would definitely go back !"

"I have left my wallet in the room safe"

"We took a junior suite as that was the only room with two beds available. It was big, had two double beds, and a sofa, plus a massage chair - much welcomed after a day's walking. Decor was dated but well maintained and functional. Only oddity was that there was no safety box in the room. Room was clean, staff - both front deskers and housekeeping were efficient and friendly. Ah yes, we could have additional pillows, and the choice between simmons and tempur. it was nice to sleep with four pillows for each of us. Don't know about breakfast as we didn't book that. "

"The room was very clean and staff very nice. "

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"

"Great spot to rest. Amazing hosts."

"This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at. "

"All good and friendly staff "

"Stayed here for the Snow Monkey express train. The hotel is super convenient to ride the bus. We lined up about a half hour ahead. The line really builds after that. Decided we "