Independent Shirahone hotels

"The staff were so lovely, the annex rooms"

"Spacious room, friendly staff and great onsen experience."

"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."

"Our Japanese style room was a great experience with an amazing view of the mountain, river, and waterfalls. The half board dinner and breakfast were excellent meals and they accommodated our vegetarian diet (with advanced notice). And best of all the numerous hot spring options were so relaxing and amazing. Had we known it would be so great we would have stayed longer!!"

"Friendly staff and their attention to details. Never refuse a request. The mixed milky onsen was really extraordinary and a very unique experience. The ladies were given a wrap around and nothing can be seen with the milky onsen. Very discreet , indeed! "

"The staff were very attentive and welcoming. They were also quick to assist any guest who looked lost or who looked like they might need help."

"Great location for the hotel to see both the Shinhotaka ropeway and the Kamikochi park. Inside it was clean, quiet and, of course, great private onsens. 2 indoor and 1 outdoor. Water was very hot, but relaxing. Will definitely book again if we're back here"

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"Good"