鄰近勒克瑙希瓦拉河壇酒店 | 熱門勒克瑙希瓦拉河壇住宿限時優惠每晚可低至 HK$66

「Clean 」

「I booked the property through Expedia and paid a non-refundable room charges on 1st Aug 2022. When I arrived at the hotel to check-in, they told me we have received no voucher from Expedia. The front office staff said, we have removed our listing on Expedia and not sure why it's still appearing there and allowing people to book our rooms. I WANT MY NON-REFUNDABLE CHARGES BACK. WHOEVER IS RESPONSIBLE FOR THIS MESS I DON'T CARE. JUST REFUND THE ROOM CHARGES WHICH I PAID.」

「Everyone complains about check in process, 30 mins was very much inconvenient form business travel. Won’t stay again here in the future…」

「Good」

「 Staff was very helpful. The condition of the room was poor. Uncomfortable bed no landline phone, tv wasn’t working. Even the bucket in the bathroom was leaking. 」

「the staff was helpful. there was a small issue with the water heating system for which it took some time for them to fix and it led to us missing our breakfast. also, outside food is not allowed in this hotel, which should be changed because during kitchen's non-operational hours, the guests are on their own to manage food. 」

「The best hotel of our trip! People really nice and always smiling! Thanks for having us 」