San Antonio Silverhorn Golf Club Hotels

"Clean and staff are friendly!"

"The only good thing was the pressure of the water in the shower. Hot tub didn’t work, we videoed roaches in the breakfast area, some in the bread. Told the manager and he just said he would send housekeeping. Ice machines broken and the double beds are full size, not queen. The hotel advertises buffet style buffet but it’s only for the weekend. We will never stay here again. "

"Clean room"

"The property and rooms look better on line in pictures. Staff was friendly but the room outdated and carpet had stains "

"Room was dirty and smelled musty. Had to purchase cleaning supplies. The stove top wasn't connected, and even after connection it didn't work. Maintenance had to swap it out for another. There wasn't any kitchen utensils, cookware, or dishware as promised...had to purchase those items. Bathtub faucet leaked profusely. Maintenance tried to repair but was unable. The key reader on the door didn't not work properly. Had to call the front desk each day, sometimes twice, just to get into the room. Requested another room, but told nothing was available. Due to prepaying with Hotels.com, considered third-party by the hotel, they wouldn't cancel or refund the reservation. We were stuck."

"Room was not ready when I entered, bed not made etc. bed bug bites all over body. "

"Worst service ever the hole smells bad rooms dirty ,bedsheets had stains breakfast was just cereal,they had unexpected charges for pets "

"Dirty room and floor not swept not clean. Literally found Marijuana on the sink counter top. Probably the nastiest room ive ever stayed in. "

"It was great having a kitchen, but some cleaning basics would have been great to have (sponge, dish soap, dishwasher soap) luckily there is a Trader Joe’s and a Walmart close by that we were able to get all our food from. (Minus breakfast, hotel breakfast was excellent)"