“The apartment/hotel room was great. Sitting right on the canal. A couple minute walk from the closest tram station. Everything you need was a couple minutes away.”
“Our family of 4 recently stayed here during our visit to Amsterdam and it was absolutely perfect! Agnes was an AMAZING hostess and the apartment was even better than we had imagined - wonderful location for everything we wanted to do and very comfy to return to after a long day. The bedrooms being downstairs was especially nice and quiet. We already want to plan our return and stay here again! ”
“All the service is very nice, warm, friendly, welcoming, just looks like a closer friends. :-)
And I think the space is very well, because the area is quite clear and big. Feeling so comfortable, I think.
And the breakfast is really really good, delicious, well taste, and professional.
It’s my second time to came Amsterdam for trips, if I will have trips again, I will always choose this hotel again. It’s quite nice!
We from Taiwan, we all appreciate all people in this hotel and……
“Staff is awesome and friendly!
Well decorated with innovative environment.
The only problem is bad design of bathroom.
Water is leaking to outside after shower.”
“Simona was excellent,& helpful; she found us an adapter. We loved the canal views & watching the barges . The accommodation had everything we needed. ”
“Personeel was heel vriendelijk. Ondanks wij pas om 15 u konden inchecken mochten wij al vroeger naar onze kamer. Ontbijt was top. Ook al hadden wij een kamer aan de lift en hadden we schrik er veel last van lawaai zouden hebben was dit niet het geval. Als wij nog eens naar Amsterdam komen, zullen we zeker terugkeren naar dit hotel. ”
“We had a wonderful family stay! Easy check in, wonderful helpful & welcoming staff after a long flight / jet lag from Canada! Welcome mini Stroopwafels was nice for my kids.
Staff are all knowledgeable, well trained and knew all the answers to all my questions.
Rooms are exactly as they look in pictures. Very clean, spotless - you can’t find a speckle of dust if you try. Luggage storage was very convenient too.
Comfy queen size bed and comfy pull out sofa bed. High pillows, clean……
“Reasonable price, clean and comfortable room, tram 13 at the door, metro 50 and metro 51 is just nearby, doable to walk to Sloterdijk Station (about 25-30 minutes), Albert Heijn supermarket is 1 kilometers away, friendly staff, and a good place to hang around with friends.”
"We stayed there for six nights. The room is reasonably clean and most things worked.
However, the room was not cleaned after the first night. There was no button panel at the room where we could ask to clean the room. It was ok for two days. Then the rubbish bin became full and the floor a bit dusty.
On the forth evening, I approached the front desk around 9pm and asked our room be cleaned the next day. The person at the front desk took down our room number and confirmed they will get our room cleaned the next day. The next day, we went out from 8:30 am for the whole day, returned around 8:15 pm in the evening. We found that our room was not cleaned. We went to the front desk and asked about it. The person at the front desk didn’t apologise at all and turned to us to say that we should have asked the front desk in the morning. It was an irresponsible and unacceptable response and there was not any apologetic sense. Rather, we were blamed for not asking again despite we were confirmed they will arrange cleaning and we were not asked to remind the front desk in the morning.
"
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