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“The over water bungalows were lovely, as was the location. The staff were friendly and helpful. Unfortunately the food (breakfast was okay) was a really low standard for lunch and dinner. There was a buffet; but it was not quite right. Also, room service was really unpleasant food too -- if the food quality could be addressed, it would be an amazing stay!”

“住宿體驗很好 飯店服務人員態度極為親切。但是在飯店的餐廳點了米飯不熟的壽司。跟餐廳反應時 只得到“主廚是都是這樣煮的，沒有問題”。 很遺憾 得不到適當的處理”

“We asked the front desk staff to book a taxi to the ferry and he booked a private car and the price is three time higher than taxi. When I ask why it is so expensive. He replied that they charged by person. I have never booked a car which charged you by person in the world. As a world- known hotel, such a thing could never happen.”

“Great views in good condition just a bit older will stay there again short walk to the beach”

“Great location. Clean but a bit worn-out room. Comfortable large bed with good quality cotton white linen. Daily room service. Efficient air-conditioning when needed. Beautiful surrounding nature. Helpful staff. Restaurant right on the beach with great food.”

“Our stay has been amazing. The beach right in front of the property is stunning and you are at a short distance of Kuto beach and Kanumera Bay. The staff was extremely helpful and friendly, and impressed us by predicting our needs either for an airport pickup or to ensuring we were grabbing dinner prior to the restaurants closing. The rooms are clean and the place is very peaceful. We would definitely recommend the property for those visiting Ile de Pines.”

“We booked a garden view room. The room was big and overall the property was great. The spa pool was closed and some of the restaurants were working in non traditional hours during our stay. Staff was friendly and extremely helpful. We were disappointed with the experience we had with our keys. We were allocated a room for the two nights and every time we came out of the room, we needed to spend 30-60 minutes to get back to our room, because our door lock was not working. In a two night stay……

“The location was great, right near bus stops, in between the bays, easy walk to restaurants and cafes and beaches. The apartments were very poorly maintained though, for example the door lock was practically falling off, a kitchen drawer did fall off, etc.”

“Central to everything. Friendly staff”

“Sara at reception was amazing with assisting me. The rest of the team were all welcoming and friendly. The hotel was quiet and convenient to the down town area.”

“Excellent rapport qualité prix.Merci . Personnel tres a l’ecoute.”

“I booked the room for my aunty who travelled solo and she enjoyed her stay very much. The staff was very attentive, looked after her, went above and beyond, everything was perfect. The hotel was very well located and it was easy for her to explore the surroundings by foot. I will not hesitate to book the same hotel in the future for myself or recommend it to my family and friends. The staff was also very responsive to my messages - excellent communication. Very satisfied overall.”

“1. Aircon was very noisy. No response to the request of changing room. 2. Having been waken up many times by the slam of doors of neighbors for some nights and totally could not sleep in a night because of the talking and giggling of a group of guests in a room until 5am. No regulation and poor sound insulation.”

“Cet endroit est paradisiaque, surtout au lever du soleil, moment parfait pour observer les tortues en paddle, kayak, ou tout simplement depuis la plage. Pascal est extrêmement accueillant et arrangeant. ”

“Wonderful sea view from the apartment. Balcony was a lovely place to be first thing in the morning & also in the evening to watch sunset. Just a quick walk to Anse Vata beach for amazing swimming with lifeguards on duty. Very convenient to head out to duck or master islands for the day( just pop across the road) Well equipped kitchen with full size fridge/ freezer which made it so convenient.”

“Très bon séjour en famille Super personnel Un bon coup de fraîcheur serait bienvenu Et pas de wifi dans les chambres ”