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Novotel Southampton

4.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Choose dates to view prices

Photo gallery for Novotel Southampton

Bar (on property)
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Dock
Novotel Southampton is steps from WestQuay shopping. Guests love the helpful staff and location, plus amenities like a pool, sauna, and garden. The bar offers a relaxing spot, and Elements restaurant serves international cuisine. WiFi is available throughout.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is HK$549
HK$659 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(72 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(18 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Bathrobes
Shower/bath combination
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free WiFi
  • Restaurant
  • Breakfast available
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7.8 out of 10, Good, 991 reviews
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About the area

Map
1 West Quay Road, Southampton, England, SO15 1RA

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km
  • St. Mary's Stadium - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪Costa Coffee - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Novotel Southampton

Upscale hotel near Southampton Cruise Terminal
Near WestQuay Shopping Centre, Novotel Southampton provides a terrace, a garden and a bar. The on-site international cuisine restaurant, Elements, offers breakfast, lunch and dinner. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, scooter hire and a banquet hall
  • A vegetable garden, smoke-free property and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 121 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Similar properties

Exterior

Leonardo Hotel Southampton

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very good, 1,213 reviews
The price is HK$537
HK$644 total
includes taxes & fees
6 Nov - 7 Nov
Leonardo Hotel Southampton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room cot
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Southampton Hotel
Novotel Southampton
Novotel Southampton Hotel Southampton
Southampton Novotel
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

Is Novotel Southampton pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Southampton?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Southampton on 23 Nov 2025 start from HK$549.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Southampton?

Self-parking is available for GBP 12 per night.

What time is check-in at Novotel Southampton?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Novotel Southampton?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Novotel Southampton located?

Located in Southampton City Centre, this hotel is within a 15-minute walk of Grosvenor Casino, Southampton Cruise Terminal and WestQuay Shopping Centre. Leisure World and River Test are also within 10 minutes. Southampton Central Station is 7 minutes by foot and Millbrook Station is 24 minutes.

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Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 414 out of 1010 reviews
Rating 8 - Good. 311 out of 1010 reviews
Rating 6 - Okay. 158 out of 1010 reviews
Rating 4 - Poor. 70 out of 1010 reviews
Rating 2 - Terrible. 57 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice room. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities Friendly staff Excellent breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the central train station and the cruise ship terminal, both walkable.
Stayed 1 night in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, reception were lovely and even gifted my daughter a present for her birthday. Lovely toy area for children to play in. Only issue we had was that the room was very hot and aircon wouldn’t turn on and we were next door to a room that had dogs barking all night - wasn’t aware that dogs could stay at the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Grace Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff /clean Room
Stayed 1 night in Sep 2025

6/10 Okay

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. The room, however, has no a/c (a fan was provided though), the beds are EXTREMELY hard (but not lumpy or slanted), and the pillows are about as thick and fluffy as a dryer sheet. There is a small fridge, bathroom in the room, and there are two small elevators. It is VERY close to McDonald's, TGIF Friday's, and the cruise port.
Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...really clean, friendly staff, great breakfast, close to the station, fridge in room and nice little pool.
Stayed 1 night in May 2025

8/10 Good

Anthony

A bit run down and could do with a general refurb.
Stayed 1 night in Aug 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed good but not the best, generally room was clean and roomy. Staff were great and very friendly. TGI & McDonalds next to hotel for food.
Stayed 1 night in Jun 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Convenient area
Stayed 1 night in May 2025

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
close to where we needed to be lovely room - spacious and clean very good breakfast polite and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel comfortable. Lovely pool small but suited us. Staff very helpful. Breakfast was lovely. Only issue we had was the fire alarm going off at 11 pm (not great with small kids) which is Beyond the staffs control.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Easy access, large carpark, very close to Dock gate 10, short drive to dock gate 4. Shops and restaurants nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near shops and theatre very clean an nice size room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit fancier than a motel.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for train from London and to cruise port. Clean room and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Gerithy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Would def stay again. Note that there is no AC in this hotel. They do provide a fan but it was quite warm even with. Kudos for doing their best given the heat. Stayed here for one night prior to cruising — can walk to cruise ship from hotel no problem. Lots of things to in the area. Very close to Southampton central station as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Staff was very helpful when we checked in
Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff really made the stay great. The morning breakfast team was great with our kids, and the front desk staff were quick, competent, and very helpful. The location can't be beaten if you have a cruise coming or going from Southampton.
Stayed 2 nights in Oct 2024

8/10 Good

WEN

Liked: Cleanliness
walking distance to cruise terminal. The amenities are outdated
Stayed 1 night in May 2025

8/10 Good

ALLISON DAWN

Liked: Cleanliness, staff & service, amenities
Close to train station, and bus station Ideal for shopping central all close by
Stayed 5 nights in Nov 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
L:ocation was ideal for us
Stayed 1 night in Oct 2024

4/10 Poor

Shuk

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

NO swimming pool!! Cancel it if you are expecting

Hotel.com did not update the information of the amenities, the swimming pool of this hotel has been closed since the beginning of 2025. Many families with children are so disappointed for this. We booked this hotel based on the information on Hotel.com website
Stayed 1 night in Jul 2025