Southeast Birmingham Hotel with Pool

"The room was very clean and the staff was very friendly and kind. "

"No hot water in shower. Phone unplugged and not charged. Noisy…no one came to check to check the shower situation after we called…"

"Great location. "

"Room was clean and we had lots of space. Breakfast was ok, not many options. "

"My room 113 wasn’t properly cleaned. The floors were not swept. The shower had hair on the walls as well as the shower curtain. Towels were full of hair and need to be replaced. "

"The food was satisfactory, except for the room. There was a hair on the pillow, which appeared to be left from a previous guest. Therefore, the pillowcase should not be changed. Additionally, the air conditioning was excessively loud, making it difficult to sleep. The carpet was not thoroughly cleaned and appeared dusty. "

"Staff were friendly and helpful."

"The staff was only helpful when it was convenient for them... very little selection at breakfast or in the store. Maids did the bare minimum to our room, rust stains throughout the room, but my favorite was that somehow, when they gave us a room, we attempted to enter, the key worked fine and low and behold, there was already someone staying in that room... we walked in on an older woman in her pajamas in bed watching tv! All of us were shocked, we closed the door and went back to the desk. The employee wasn't even surprised, nor apologetic. Just gave us a new room. What an awkward situation. "

"It was fine. Not great, but fine. Breakfast was lacking flavor, sausage gravy not good. But pancakes were nice. "