「We reserved the hotel for one night a day prior to our planned arrival. Due to unavoidable circumstances we were stranded in Utah and unable to make our reservation. I called to explain we would not be checking in. And also contacted Expedia. Expedia tried to ask the hotel for our money back but they declined and were less than understanding or helpful. I understand policies and am willing to take the fee but for a one night stay booked one night in advance I can’t understand why the hotel...
「We reserved the hotel for one night a day prior to our planned arrival. Due to unavoidable circumstances we were stranded in Utah and unable to make our reservation. I called to explain we would not be checking in. And also contacted Expedia. Expedia tried to ask the hotel for our money back but they declined and were less than understanding or helpful. I understand policies and am willing to take the fee but for a one night stay booked one night in advance I can’t understand why the hotel...
Alex