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斯特靈迷失旅館的評價

3 out of 5
斯特靈迷失旅館
4 Melville Terrace, Stirling, Scotland

評價

7.6

不錯

10 分評分，優異；245 則評價中有 73 則" "
8 分評分，不錯；245 則評價中有 90 則" "
6 分評分，一般；245 則評價中有 47 則" "
4 分評分，欠佳；245 則評價中有 19 則" "
2 分評分，很差；245 則評價中有 16 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.2/10 

設施服務

7.2/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

Tze Kin Alan

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Room is small and the hot water is very unstable. The staff are friendly and helpful though.
於 2023 年 11 月住了 1 晚

8/10 不錯

Kit

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service, breakfast
I appreciate the service and food of the hotel. A minor problem is the noise of the water heater. Overall very good.
於 2020 年 3 月住了 1 晚
Ammy 於 2020年3月23日的回應
Thank you so much for the positive rating, Kit! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Ryan

10/10 優異

Meagan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Probabl TV the most spacious and accessible guest house from all others we have stayed at so far
於 2024 年 4 月住了 1 晚

6/10 一般

Ronald

讚好：設施服務
Its close to historic sites, restaurants and the train station.
於 2024 年 4 月住了 4 晚

8/10 不錯

Cynthia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The experience was just overnight but the staff and property were lovely. The room was enormous and the shower was equally as big. The room was very clean it was convenient and in a wonderful location close to facilities. The bed was needing a new mattress it was lumpy and uneven in places but otherwise it’s a lovely place to stay overall.
於 2024 年 3 月住了 1 晚

6/10 一般

Liam

讚好：整潔度
於 2024 年 3 月住了 1 晚

10/10 優異

Phillip

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cool spot in Stirling
Friendly desk guy, great bar down the street, the curly coo. Loved the neighborhood and vintage tartan carpets.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Lesley

讚好：職員與服務
不滿：客房舒適度
Tiny bed, thin walls, avoid if you want to sleep
The staff are a little like something out of The League of Gentlemen, which we found amusing but others might find confronting, and overall our stay was marred by the tiniest bed in the world and the not-quite-warm dribble that was the shower, with its mildewy shower curtain. Our room was tiny and had a view of another window and a stretch of roof with some rubbish on it. The rooms also have the thinnest walls imaginable and we spent quite a bit of the early hours of the morning listening to the couple next door having lots of moany sex (good for them, not so great for a good sleep) and then bathing and calling out to each other across the room for an hour. Like, we could hear absolutely everything. Also, when we asked to have our luggage stored after checkout, it was stored in a toilet down a hallway that anyone could have walked into. The condition of the hallways is pretty shabby and stained, but the room itself was clean enough and the heating worked. There was no hair dryer in the room, but you could get one if you asked at reception. And the hotel listing says it has a laundry, but nooope. It really doesn't. Overall, we really wished we'd paid the ten pounds extra to go to the other hotel we'd been considering.
於 2023 年 10 月住了 1 晚

8/10 不錯

Sarah

讚好：整潔度和職員與服務
於 2023 年 9 月住了 2 晚

10/10 優異

Liana

讚好：職員與服務
於 2023 年 9 月住了 1 晚

10/10 優異

Imogen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I always stay at the Lost Guest House as it's very friendly, allows me to take my assistance, gives a really good breakfast at an excellent price & the staff are great. It's also very handy for the town centre.
於 2023 年 9 月住了 2 晚

6/10 一般

Sarah

It worked for my stay and I will return. Great staff.
於 2023 年 9 月住了 5 晚

10/10 優異

Alex

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Pleasant. Beds were very small, but soft and clean. Shower was good, clean. Breakfast was mostly good, but the sausages were cheap. Pleasant front desk staff.
於 2023 年 9 月住了 1 晚

6/10 一般

Robin

讚好：職員與服務
不滿：整潔度和住宿狀況
The property is getting run down (very lumpy bed, tiles falling off the wall, sink plug not operable, etc.) The staff is nice and location reasonably close if you are a good walker. No elevator and we had heavy suitcases!
於 2023 年 8 月住了 2 晚

10/10 優異

Mercy

讚好：整潔度、職員與服務和住宿狀況
Had a peaceful stay
於 2023 年 8 月住了 1 晚

4/10 欠佳

Joyce (Brooklyn)

不滿：整潔度、職員與服務、設施服務和住宿狀況
There were clearly bodily fluids left dried into permanent stains (including blood) on the curtains, carpet, walls, and bed frame. The towels were also not particularly clean either.

10/10 優異

Jessica

讚好：整潔度、職員與服務和住宿狀況
hotel was nice, clean and room was large!
於 2023 年 8 月住了 1 晚

8/10 不錯

Lorraine

家人同遊
Great location, very nice and friendly staff.
於 2023 年 8 月住了 13 晚

8/10 不錯

Beverly

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Nice hotel
It’s a nice hotel, it’s just a bit dated. Comfortable for a few nights and nice big room.
於 2023 年 8 月住了 2 晚

10/10 優異

Tim

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely friendly reception, lovely B&B as a whole breakfast fantastic for the price if it was me i would be looking at cost as it was so cheap, Fred and I thoroughly enjoyed the stay plus bed's and room were very clean and comfortable 5 🌟
於 2023 年 8 月住了 1 晚
ally 於 2023年8月2日的回應
thankyou very much we are glad that you enjoyed your stay with us

10/10 優異

William

讚好：住宿狀況
Easy acces comfortable
於 2023 年 7 月住了 2 晚
ally 於 2023年8月2日的回應
glad you enjoyed your sta\y with us

10/10 優異

Robin

於 2023 年 7 月住了 1 晚
ally 於 2023年8月2日的回應
glad you enjoyed your stay with us

2/10 很差

Wendy

於 2023 年 6 月住了 7 晚
ally 於 2023年8月2日的回應
so sorry that you were disapointed with your stay pleases let us know how we can make it better

10/10 優異

William

於 2023 年 6 月住了 1 晚
ally 於 2023年8月2日的回應
glad you like your stay with us

8/10 不錯

Emily

家人同遊
讚好：整潔度和職員與服務
We were the actual lost guests
It was very difficult to find the correct road to obtain access to the hotel. The street signs are not clear if it’s a road or sidewalk. The room was very spacious with enough beds. It would have been nicer to have more windows to open and cool off the room. Or at least a cooling fan to cool off with.
於 2023 年 6 月住了 1 晚
ally 於 2023年8月2日的回應
next time you book withbus just ask at reception for a fan

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 6 月住了 1 晚
ally 於 2023年8月2日的回應
hope you enjoyed your stay with us

8/10 不錯

Douglas

於 2023 年 5 月住了 1 晚

4/10 欠佳

Lance

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Moldy
The service was as good as it could be for a one-person operation, but the condition of the building is very poor. They were dealing with a serious leak when we arrived and it doesn’t look like it was their first time. The closet in our room was covered in mold and I just wonder if the lack of visible mold in our room was because they just painted over it.
於 2023 年 5 月住了 1 晚

8/10 不錯

Steven

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location near town centre, and great parking, lovely clean guest house
於 2023 年 5 月住了 4 晚

10/10 優異

Timothy W

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Large spacious room!!
於 2023 年 4 月住了 1 晚

8/10 不錯

Bruce

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 3 晚

8/10 不錯

Fiona

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
ally 於 2023年3月25日的回應
thankyou for the review glad that you enjoyed your stay

10/10 優異

James

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
ally 於 2023年3月25日的回應
thankyou for your review and enjoyed your stay

10/10 優異

STEPHEN

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 2 晚
ally 於 2023年3月25日的回應
thankyou for your reveiw

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Checked out early and went somewhere else
We booked a non-refundable two night stay but we had to leave after the first night and stay somewhere else. First, the radiator didn't work so it was really cold in the room, the employee brought up a heater which was great, but even at the lowest setting, it made the room way too hot so we had to pick between too cold or too hot. Second, the man next door was very sick and very loud. You could hear him cough, sneeze, even yawn through the paper thin walls. We did mention it to the employee (since there are signs saying to let them know if there are noise problems) but unfortunately that issue wasn't resolved. The guest next door also turned on his tv at 7:30am on Saturday morning so there was no chance for sleep after that. I understand that hotels can't control what their guests do but when I mentioned what room we were in, the employee did not seem surprised by the noise from the guest next door, I wonder if he's a long-term guest. The room itself wasn't particularly clean, there was lots of dust, some dirt and some questionable marks on the walls and curtains. To add insult to injury, this website (I'm not saying the name in case that triggers something that prevents the review from being posted) won't price match the lower advertised price we found because the hotel charged our card before we arrived and didn't bother providing a receipt.
於 2022 年 12 月住了 2 晚

6/10 一般

Ossi

於 2022 年 8 月住了 1 晚

8/10 不錯

Michelle

家人同遊
讚好：整潔度、職員與服務和設施服務
This property worked very well for our family visit to Stirling. The family sized room was very spacious and nicely laid out. A short 5 minute walk to Stirling City Centre offered an great selection of eating options and essentials.
於 2022 年 9 月住了 3 晚

10/10 優異

Stephanie

於 2022 年 10 月住了 1 晚

2/10 很差

Neil

於 2022 年 9 月住了 3 晚

10/10 優異

Angela

於 2022 年 9 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：住宿狀況和客房舒適度
Very helpful staff but this hotel is in very poor condition. Excellent location.
於 2022 年 9 月住了 2 晚

8/10 不錯

Norman

於 2022 年 9 月住了 1 晚

10/10 優異

Donald

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was my second stay at Lost Guest House. Excellent location, and good value for money! The staff are friendly and helpful. Very good location--near enough to walk to everything in Stirling, but not so close that it's noisy at night.
於 2022 年 9 月住了 3 晚

4/10 欠佳

Christina

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Would not stay here again. The internet was unstable and slow. The shower had poor water pressure, was slippery and water temperature was either boiling hot or freezing cold. It was impossible to regulate. The place was clean and located in a convenient location.
於 2022 年 9 月住了 3 晚

2/10 很差

Sharlene (Roswell)

不滿：整潔度、職員與服務、設施服務和住宿狀況
The begining of our experience was we charged a room at the Lost Guest House in Stirling Scotland. to our Visa card. The day before our arrival at this property we received a call from our Visa card company saying our deposit for the room at this hotel has been cancelled because the vendor had represented themselves as a computer store. Our visa company expected this to be for a hotel and cancelled the charge because they suspected it to be a scam. Both my visa card and my husbands Visa card were cancelled. We had to make many calls to this facility to correct the issues causing additional issues. We finally were given room but when we arrived we received a less than comfortable room. After the aggravation caused by the guest house Incorrectly representing its business we expected a little better facility and treatment at the inn. Our room and service we received was not at all what we asked for not received The room was tiny, small bed (we requested a king) and larger room. Not at all as requested. Ver disappointing
於 2022 年 9 月住了 1 晚

10/10 優異

Dee

於 2022 年 9 月住了 6 晚

8/10 不錯

David R

於 2022 年 9 月住了 1 晚

8/10 不錯

Nova

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is a little tricky to find because the access road is on a VERY sharp turn that looks like a sidewalk at first glance. It's cute, quiet, and close to lots of great restaurants. The castle and distillery are a step, but short, walk away.
於 2022 年 8 月住了 2 晚

4/10 欠佳

Paul

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Smells of cooked meat all day
於 2022 年 8 月住了 4 晚