Hitchin Stotfold Watermill & Nature Reserve Hotels

"Quiet room. Quick / helpful check in and check out."

"Hotel is suitable for a stay prior to an early flight. We only used the room and there are some things that appear dated and tired. The air con could be better - it only made noise rather than produce any air, and the shower screen was misaligned which meant the bathroom floor flooded a little. But it was fine for the price we paid for the room and its purpose. "

"The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times."

"The new lady of breakfast (still being trained) was fantastic! Polite, engaging and a credit to the hotel. "

"Parking easy, the rest just meh, average at best, quilts to small, ripped, decor dated , sofa in room minging, felt like since reopening it wasn’t refreshed"

"Really good breakfast options, healthy food plus lovely fry up."

"Great friendly hotel"

"Good food in the restaurant "

"We stayed here before but things gone downhill. The breakfast was not that hot. We had a AV car. Non EV cars were parked in the Charging points. The staff said they could match registration numbers to guests. I asked them to put a note on their windscreen. Nothing done. Very annoying. No mirror in dressing table. Small attentions to details gone x. Staff were on the surface great x"