Spring Valley Sunbridge Institute Hotels

"Too busy. Atrium area is like a train station. I dont like tipping in genral, but especially not for serving staff that dont make an effort - but when it is 20% already on the ticket most people dont want to make a fuss. Desk staff were quite good. Rooms were basic/functional Rooms cleaned nicely each day Weird thing with the bar/Starbucks going on. Never managed to get a starbucks because the que was too long. This is a shame because the destination fee is used as a credit for this and if you dont use it, you lose it"

"The hotel was ok. Elevators took a really long time. Early check in was verbally confirmed but at arrival, it wasn’t and we had to wait 3hours but at least the bar lobby waiting area was comfortable. We called housekeeping for extra pillows (4) and they kept delivering 1, for 2 nights in a row. Lots of miscommunications from calling housekeeping to the actual order that was sent. Location was great and convenient. Overall ok stay."

"Great location "

"Rooms are a bit out dated "

"bar was fine"

"Clean safe smelled nice and everything I needed was good for a short getaway especially for one Low maintenance person"

"The building and lobby were beautiful, but the room itself was a bit disappointing. Bathroom faucet was loose from its fitting, and there was very little room to store toiletries in there."

"Staff was friendly. Hotel and room clean. Room was spacious for New York and had queen beds which is a plus. Would stay again "

"Great location if you want to be close to Broadway theaters and classic NYC spots like Central Park, Times Square, and easy transit to other neighborhoods. Be prepared for slow elevators. Expect to wait a while coming and going, often packed tightly with other guests. Rooms are small but functional. Nothing fancy, but perfectly adequate. The AC struggled to keep the room cool. Even set to 65°F, it stayed around 75°F, which made sleeping uncomfortable. Opening the windows helped with airflow, but also let in a lot of street noise. The bar downstairs is good, though fairly pricey, which is typical for the area."