「Spacious rooms and tidy place. You will meet the cutest and friendliest cat in the lobby my daughters had great fun playing with. There was a small incidental omission on part of the management and they insisted on providing rent free room for the next 24 hrs and would not accept payment. Very nice people. 」
「The hotel is sort of in the middle of nowhere in an industrial area not close at all to any tourist attractions. There is also no public transportation in Penang. The room is okay, but every time I try to use hot water for showering or from the sink in the bathroom, I have to let the tap run for at least 10 minutes before the water becomes hot. Not only does this waste water, it is extremely inconvenient for guests who are on a tight schedule. The sink in the bathroom also leaks water, and I had...
"Area is accessible to historic sites, shops and local eating joints. Wasn't aware that the sound of morning prayers from the nearby mosque was that loud."
"1 .wellcoming staff are excellent
2 Inexperienced front desk staff (I
gave her Marster card to pay for
room deposit, but she asked for
visa card.they asked for tax,but I
have already paid by Expedia.
3. It was difficult to contact the
housekeeping department to
change for another pillow."
