「The place was incredibly cozy. The owners are amazing - give you a map that shows all the local places when you check in. They even lent me a bamboo mat for the beach!
The place is also spotless - they take great care of it. Air conditioning and TV both worked very well.
A 5 minute slow walk from the beach, and there is a supermarket literally 5 meters from the front door.
It's not a 5 star hotel, but if you want to spend most of your time exploring the beach and having fun and not in your...
「Semuanya okay cuma shower & aircond kena improve. Air bertekanan rendah dan air yg keluar agak slow & sedikit. Aircond agak lambat untuk sejuk. Overall staycation okay 👍」
「檳城硬石酒店，實在是Once in your life time之選。這是我第二次入住，上次住了一晚，今次住兩晚。上次住池邊（Lagoon），今次住海景房。兩種感受。其實海景房比池邊房略便宜，卻因為有露台，可眺望峇都丁宜海灘，還可看到日落。
員工人人都笑容可掬。
硬石酒店的泳池很好，我懷疑有恒溫控制，水溫不冷不熱。另一強項，就是沒有別的泳池那種氯氣味道，在水裏浸很長時間，皮膚都不會皺起來。神奇啊。」
"1 .wellcoming staff are excellent
2 Inexperienced front desk staff (I
gave her Marster card to pay for
room deposit, but she asked for
visa card.they asked for tax,but I
have already paid by Expedia.
3. It was difficult to contact the
housekeeping department to
change for another pillow."
"I believe Citadines is a name that stands for quality. I previously stayed at one of their properties in Singapore and had a great experience, so choosing Citadines Tanjung Tokong Penang this time was absolutely the right decision.
The room was clean, spacious, and well-equipped with a stovetop, microwave, sink, and other practical amenities—making the stay very convenient. The staff were polite and always ready to assist. I encountered some issues with my room key and had a request for a late check-out, and Mr. Adzim handled everything with great care and professionalism, offering clear explanations and prompt assistance throughout.
When I checked out, the staff were incredibly helpful in loading my luggage into the Grab car. The hotel is also ideally located, with a supermarket, shopping mall, restaurants, and a food court all nearby.
Highly recommended for anyone visiting Penang!
"
