Lucca Teatro del Giglio Hotels

"Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful."

"Lovely room in a quiet location. Staff were very friendly"

"Love the apertivo time in the lobby everyday and the reception lady (whose name I forgot, but has been working there for 10 years) was very welcoming and friendly and the location of the hotel is great too"

"Friendly staff and great central location. We had an issue with the AC in the room but they changed our room the following day when it couldn’t be fixed. "

"Lovely old 3-star property right outside the wall. Clean in all areas. Super friendly staff from Front Desk to breakfast to room maids. Great self-serve breakfast and a variety of teas and cookies in the hallways for guests to serve themselves. The room had all the amenities you need. Hotel is near the rail station, but I never heard a train. Some reviews talk about folks hanging around the train station which I did not encounter and I felt safe at all times."

"Clean and comfortable room. Staff were very welcoming and helpful The property is in a great location near all the sites and good restaurants The train station is a 10 minute easy walk"

"We had an amazing family holiday in Lucca over the Christmas break, for a family of 5 with adult children accompanying us the Casa Lucky was just perfect with lots of space, a good kitchen, laundry and three bathrooms! We loved it and felt very at home here. Our host was extremely helpful and friendly. Great location! The only downfall to this apartment was the heating wasn't working properly. The host did their best to try and fix it and accommodate us. It would have been nice if this was done before arrived but it wasn't a problem. One more thing to mention is that I was disappointed to receive an email in regards to a broken lamp and mention of glass being shattered after we checked out. This was definitely not us as firstly I would have noticed the glass shattered and secondly we had video proof in the very first hour of our excited arrival of the entire apartment and in this footage you can see that the lamp was already broken. The host was kind and accepted my response and didn't charge us for any damage however I feel I should make a point that the host needs to check the apartment thoroughly and make note of any damages before the next guests arrive to make sure they aren't questioning the future guests of damage. This was a little bit stressful but was resolved well."

"Clean and large room, friendly staff, lovely breakfast. I’d stay again in a heartbeat. It was also a great location, loved our stay!"

"The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!"