Thane Spa Hotel

"The hotel overall was nice, however a little worn and dated…breakfast was good"

"If I could give the Trident BKC more than 5 stars, I would. It's always such a pleasure to arrive there. I usually breath a big sigh of relief after many, many hotel rooms and check-ins all over South Asia. The staff are second to none."

"Everything was excellent"

"What can I say, this was my 3rd stay at The Leela Mumbai, rooms were clean with plenty of space to move around. Staff were fabulous from the moment we arrived to the moment we left. Food at this hotel was amazing and plenty of choice for everyone. A big thank you to all the staff from the check in to the door men and a special shout out to the restaurant manager and staff. Definitely will be using this hotel again and is one of my favourite places to stay."

"I stayed on 5 May 2026 and arrived in the late morning. I would like to give special compliments to Vijay from the concierge desk, who was exceptional in his service and made a very positive impression. Overall, the service from the hotel staff , from the front desk, the restaurant team, to the housekeepers ,was warm, professional, and much appreciated. Unfortunately, the car service experience left much to be desired. I had provided my airport pickup details a week in advance, but no pickup was arranged upon arrival. I also hired a full car service for the following day, but there appeared to be no record of the booking. While I had a generally pleasant stay and appreciated the service from the hotel team, the car service coordination needs to be improved significantly to match the overall standard of the property."

"Very clean room, 80% staff excellent (depends on whom you approach), breakf not bad, beach view not bad. "

"staff is very kind, so i was pleasure"

"Amazing stay!!"

"Had a great stay. Very convenient location, easy check in, very clean and comfortable room with a good shower and bed. The restaurant is nicely furnished and staff are friendly. One particular staff member Megha Shinde was very helpful and kind to me. I had a lot of heavy bags which kept falling off the trolley. When i was checking out, she saw i was having difficulty and decided to help me all the way to the bag check-in at the airport! Overall i would recommend the hotel to anyone who needs a night's sleep in between flights. I would stay again."